Overview
Business Development Manager - Maintenance role at The FDS Group. Based in Greenhithe, Kent. The focus is on developing new maintenance contracts for smoke ventilation and fire alarm systems, covering FDS-installed and third-party installations. Training in smoke ventilation can be provided.
Key Responsibilities
* Identify, engage, and secure new maintenance contracts for smoke ventilation and fire alarm systems, including installation by FDS and third-party systems.
* Build and nurture relationships with M&E contractors, developers, facilities managers, and consultants.
* Conduct targeted business development, including cold calls, networking, and industry events, to build a robust sales pipeline.
* Conduct site surveys to assess system health, maintenance needs, and potential upgrades.
* Prepare technically accurate and commercially competitive quotations and proposals for maintenance services.
* Maintain and regularly update the CRM system to track leads, pipeline status, quotations, and opportunities.
* Monitor conversion rates and forecast sales performance.
* Serve as the main liaison for clients; ensure service satisfaction and identify upsell opportunities.
* Foster long-term relationships to encourage repeat business and referrals.
* Stay abreast of relevant UK standards (e.g., BS 5839 for fire alarms, SCA guidance for smoke ventilation maintenance) and ensure all proposals and services comply.
* Collaborate with FDS maintenance engineers to ensure safe and compliant service delivery.
* Deliver regular reports on revenue, conversion, pipeline status, client satisfaction, and maintenance trends; provide actionable insights to senior management.
Requirements
* Experience: Proven track record in sales/business development within the fire & security or smoke ventilation sectors, especially maintenance contracts.
* Technical Knowledge: Familiarity with smoke ventilation systems (AOVs, mechanical smoke shafts, dampers) and fire alarm systems; understanding of standards such as BS 5839 and SCA maintenance guidance. Smoke ventilation training can be given.
* Communication & Negotiation: Excellent written, verbal, and presentation skills; strong telephone manner.
* Sales Tools Proficiency: Proficient with CRM software and solid working knowledge of Excel, Word, and Outlook.
* Self-Starter: Autonomous, proactive, target-driven, and adept at managing multiple accounts.
* Travel: Full UK driving license and willingness to visit sites as needed.
Desirable Qualifications
* Certifications or training in fire detection/alarm systems and/or smoke ventilation (FIA).
* Background in M&E contracting, smoke control sales, or the specification side of HVAC/fire safety systems.
* Established commercial network within the fire safety, ventilation, or building services industry.
Benefits
* Location: Greenhithe, Kent
* Culture: Inclusive, growth-oriented company that values professional development and career progression.
* Specialisation: Niche in smoke ventilation and fire alarm system design, installation, and maintenance, delivering end-to-end fire safety solutions.
* Operational Focus: Dedicated maintenance division offering proactive preventative maintenance and 24-hour emergency response backed by technical expertise.
* Salary: £45k - £55k with OTE £10k - £20k on hitting sales targets
* Car travel allowance
* Private healthcare on completion of probation
#J-18808-Ljbffr