Critical skills needed for the job:
* Has the ability to speak clearly and listen attentively to guests and other team members.
* Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks.
Front-of-house cleaning duties are essential for maintaining a clean, welcoming, and professional environment for guests. These duties typically include:
Daily Cleaning Duties
* Sweep and mop hard floors.
* Spot-clean spills and stains immediately.
* Dust and wipe tables, chairs, counters, and shelves.
* Polish glass and mirrors.
* Arrange furniture neatly after use.
Entrance and Reception
* Clean door handles, glass doors, and windows.
* Clean sinks, mirrors, and countertops.
* Refill soap, paper towels, and other supplies.
* Sanitize toilet areas and mop.
* Empty trash bins regularly.
* Replace liners and ensure bins are clean and odor-free.
* Dust and clean decorations like artwork, plants.
* Clean behind and under furniture.
* Disinfect high-touch areas, including railings and electronic devices.
* Set and clean dining tables promptly between guests.
* Sanitize menus and other guest touchpoints.
Health & Safety Considerations
* Use appropriate cleaning agents for each surface.
* Wear gloves and follow safety protocols.
* Display “Wet Floor” signs during and after mopping.
* Maintaining these tasks consistently ensures a pleasant and professional environment for guests.
Additional qualities include:
* Exhibit a cheerful and helpful attitude, and provide excellent guest care.
* Demonstrate a complete understanding of the menu.
* Follow instructions to achieve brand standards.
* Be capable of cross-training in all areas.
* Believe in delivering exceptional guest service.
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