Job Description Oceanic Resources are currently aiding a tier one freight forwarder with their search for a Project Logistics Operations Manager to be based out of their Aberdeen office. Reporting to the branch manager, this individual needs to be a strong leader with a vision for excellence. Duties: Manage the day-to-day of the operations team. Ensure compliance to legal, company policies and procedures. Ensure that contact is maintained with customers and suppliers, while building long term relations. Be first line of contact for performance management/team member’s development/discipline. Train new team members to company standards, customer service and job duties. Monitor time keeping and performance within the team. Provide effective communication to team members and to management. Ensure all deadlines are met. Lead by example. Ensure that you have full working knowledge of all the companies’ services and procedures. Requirements: Knowledge of multi-modal processes Deep Customs knowledge A high level of customer service skills Financial Awareness Key Account Procedure Knowledge Thorough understanding of customer needs Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. A knowledge and understanding of finances and impact on business A Good knowledge of IT systems and processes used in the transport sector If you feel that the above role could be of interest to you, please do apply. Alternatively, please send your CV to sam@oceanicresources.com We look forward to hearing from you.