Job Description
Are you a versatile IT professional who thrives on variety? We're looking for a proactive and technically capable IT Manager to take ownership of our entire IT function — from day-to-day support through to strategic infrastructure, security, and emerging technologies.
This is a hands-on role with real autonomy, where you'll have the opportunity to shape how technology drives the business forward. Immediate Start for the right candidate!
What You'll Be Doing
You'll be the go-to person for all things IT, providing 1st–3rd line support to users across the business while managing the underlying infrastructure that keeps everything running. Your responsibilities will span the full IT lifecycle, including:
* Infrastructure & Asset Management — Installing, monitoring, and maintaining IT assets, with full oversight of the asset lifecycle from procurement to decommission
* Security & Compliance — Maintaining our Cyber Essentials+ certification, ensuring all devices are patched and compliant, and managing any security incidents end-to-end
* Business Continuity — Keeping our disaster recovery processes current, tested, and effective
* Cloud Services — Managing our cloud environment with a focus on security, cost efficiency, and continuous improvement
* Automation & AI — Developing scalable workflow automations and exploring AI technologies that can drive productivity across the business
* ERP Management — Supporting our ERP systems and liaising with third-party providers to resolve issues
* User Lifecycle Management — Onboarding new starters, setting up accounts and machines, and ensuring prompt offboarding when employees leave
* IT Procurement — Sourcing the right equipment and services while identifying cost savings
* Training — Delivering end-user training on new systems and tools
What We're Looking For
* Solid experience across a broad range of IT disciplines, from helpdesk support through to infrastructure management
* Hands-on experience with cloud platforms and a good understanding of cloud cost management
* Familiarity with Cyber Essentials+ or similar security frameworks
* Experience managing or supporting ERP systems
* A proactive mindset — always looking for ways to improve, automate, and optimise
* Strong communication skills, with the ability to explain technical concepts to non-technical users
* An interest in AI and emerging technologies and how they can be applied in a business context
Why Join Us?
You'll be joining a growing business where IT genuinely matters. This isn't a role where you'll be one of many — you'll have real ownership, a direct impact on the business, and the opportunity to grow your skills across a wide and evolving technology landscape.