Role Overview
The Programme Coordinator will report directly to Strategic Partnership Lead. In this role, you will be responsible for:
* Update and maintain delivery plan timelines and milestones.
* Ensure compliance and proper record keeping of Data Sharing Agreements across departments.
* Coordinate with Finance and other teams to manage purchase orders and payments to suppliers.
* Assist in risk management and documentation in collaboration with the Strategic Partnership Lead.
Responsibilities
* Processes & Documentation:
o Update and maintain delivery plan timelines and milestones.
o Ensure compliance and proper record keeping of Data Sharing Agreements across departments.
o Coordinate with Finance and other teams to manage purchase orders and payments to suppliers.
o Assist in risk management and documentation in collaboration with the Strategic Partnership Lead.
* Partner Meetings & Inductions:
o Organise and document minutes and follow-up actions for both internal and external meetings.
o Prepare presentation materials and manage the scheduling and administration and delivery of partner induction sessions.
o Serve as the first point of contact for potential and existing partners, ensuring top-notch service delivery.
* Stakeholder Records, Materials, and Information:
o Maintain and ensure the documentation is fit for purpose, version-controlled, and transitions smoothly into a scaled model.
o Support the relationship management team by processing and tracking new partner commitments.
o Manage daily operations of the Money Guiders mailbox, responding to queries or directing them appropriately.
* Monitoring and Reporting:
o Coordinate the production of internal and external reports.
o Monitor, analyse, and report on partner engagement, including KPIs and target achievements.
* You will need to demonstrate the following skills and experience.
o Proven experience in supporting projects or programmes, particularly in maintaining timelines and project documentation.
o Excellent interpersonal, presentation, and communication skills, with a demonstrated commitment to customer care.
o Skilled in supporting meetings, including booking, liaising with stakeholders, and preparing necessary documentation.
o Ability to produce detailed monthly, quarterly, and ad-hoc project status reports.
o Experienced in using databases to monitor or track stakeholder engagement.
o Proficient in a range of software packages including Word, Excel, PowerPoint, Visio, SharePoint, and MS Teams.
o Experience in developing, documenting, and maintaining processes to support efficient operational delivery.
About Us
The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.
At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We\'re not only looking for the best people to come and work for us, but we need people who align themselves with our values:
* Caring We care about our colleagues and the people whose lives we are here to transform.
* Connecting We will transform lives through our ability to make positive connections.
* Transforming We are committed to transforming lives and making a positive societal impact.
Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work." Our colleague and ally networks encompass LGBTQ+, neurodiversity, women\'s health, men\'s health, ethnicity, and diversity.
What We Offer
* Generous Annual Leave - 30 days plus Bank Holidays
* Pension scheme - contributions matched 2 to 1 (up to 10% of your salary)
* Interest-free loan for season tickets for buses and trains
* Cycle to work Scheme
* Subsidised eye tests & flu jabs
* Life assurance scheme
* Give as you earn scheme
* Employee assistance programme (EAP)
* PAM Assist and PAM Life scheme (Wellbeing)
* Enhanced family and sick pay
* Paid volunteering (2 days a year)
* Recognition Scheme
* Discounts portal to numerous retailers
Flexible Working
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Career Development
In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.
Reserve List
If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be
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