Salary: £30,000 - 30,000 per year Requirements: Demonstrate interest in Aviation Customer service experience Ability to prioritize and multi-task in a flexible, fast-paced environment Strong verbal, written, and interpersonal communication skills Team-oriented with a positive attitude Driven problem solver with proven success in difficult problem resolution Ability to grasp new concepts quickly Proficiency with data entry Proficiency in operating and troubleshooting Windows operating systems Responsibilities: Provide basic-to-moderately complex product support on Garmin aviation products Receive, answer, and take ownership of customer technical inquiries via telephone, letters, and email Develop expertise on the specifications, capabilities, and operation of Garmin aviation products Provide operational support for Garmins aviation products, including international in-flight use Offer guidance on regulatory topics concerning equipment and aircraft operations Support aviation database updates for Garmin portable and panel-mounted products Remain current on changes in policies, procedures, and product offerings Provide reliable solutions to various problems while maintaining customer satisfaction Identify and recommend improvements in Garmin products and procedures Review circumstances and authorize warranty service when appropriate Ensure customer and business information is maintained in strict confidence Provide customer support for Garmin Aviation software applications Support the Aviation Sales team by attending trade shows both domestically and abroad Perform other tasks as assigned by aviation management Technologies: Support Windows More: We are seeking a full-time Aviation Product Support Specialist to join our team in Southampton, UK. In this role, you will provide essential technical and sales support for Garmin aviation products, ensuring high-quality customer service. We offer a competitive salary of £32,000 per annum along with excellent benefits. Our working hours are Monday to Friday from 08:00 am to 05:00 pm. Join us in delivering exceptional service and support within the aviation industry. last updated 11 week of 2026