Overview
An exciting opportunity has arisen for a Business Support Lead within Integrated Children's Services in the South Kent, Children in Care Service, based at Westchurch House, Ashford. The role also supports teams in Ashford and Dover. Kent Integrated Children's Service provides a wide range of support to Kent's children and young people across Early Help and Preventative Services and Children's Social Work Services. The Business Support teams play a vital role supporting front line teams and practitioners through provision of professional administrative support.
Responsibilities
* Manage and supervise a team of Business Support Staff to ensure the effective and smooth running of the Business Support provision.
* Maintain and improve processes and systems so that they remain effective, up to date and accurate.
* Proactively manage workload and workload of the team while responding to urgent requests and deadlines.
* Deliver an integrated and highly effective business support service.
* Ensure that children, young people and families are at the heart of everything we do.
* Work together, share knowledge and support each other.
* Innovate and improve.
* Promote continuous personal and professional development.
* Act as a customer‑facing post holder with a command of spoken English (and Welsh where necessary) sufficient for the effective performance of the job requirements, in accordance with Part 7 of the Immigration Act (2016).
* Provide excellent organisational and communication support to frontline teams, using strong administrative, minuting and IT skills and collating and managing data.
Qualifications & Requirements
We are looking for someone who is flexible with a can‑do attitude backed by strong administrative, minuting and IT skills and the ability to collate and manage data. You must have excellent organisational and communication skills, a calm and organised approach and be able to make a positive contribution to the success of the team. The appropriate standards are set out in the Job Description/Person Specification.
Benefits
* A starting salary of £27,904.
* Option to enrol in the Local Government Pension scheme with employer matched contributions.
* 29 days paid annual leave per year (rising to 30 after 5 years of service) + bank holidays + a concessionary day.
* A range of flexible leave options, such as Carers leave, Maternity leave, Personal Leave, Timeout/career break, Study leave and Religious observance.
* Staff discounts on a range of leisure products and services through the Kent Rewards programme.
EEO Statement
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work. The Council has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.
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