We’re looking for an ambitious Account Manager to join a fast-growing, data-driven MarTech business in the retail/ FMCG space.
Partnering with leading brands, the company delivers measurable commercial impact and is now entering an exciting phase of growth, with a strong emphasis on deepening client relationships, increasing recurring revenue and scaling long-term value.
You’ll take ownership of a portfolio of established clients, acting as a trusted advisor to help them achieve their goals while uncovering new opportunities for growth. This is a high-impact role with strong visibility across the business, close collaboration with Marketing, Operations and Sales, and the opportunity to influence both client strategy and product development.
The Role
* Own and develop a portfolio of existing client accounts, ensuring campaigns deliver against agreed objectives
* Identify and convert commercial opportunities within current accounts, including transitioning clients from PAYG to subscription models
* Act as the primary point of contact, building strong, long-term client relationships
* Oversee campaign performance, optimising spend, engagement and redemption
* Collaborate cross-functionally with Marketing, Operations and Sales to ensure seamless execution
* Manage contracts, invoicing and payments accurately in line with internal processes
What Success Looks Like
* Sustainable revenue growth across existing clients
* High client retention driven by strong, proactive relationships
* Increased client investment and longer-term commitments
* Smooth operational delivery with timely invoicing and payments
* Active contribution to broader business initiatives and product evolution
About You
* Proven experience in account management, customer success or client growth roles
* Commercially focused, with a strong track record of driving revenue and outcomes
* Confident working with senior stakeholders and managing multiple campaigns
* Highly organised, proactive and collaborative
* Comfortable thriving in a fast-paced, scaling environment