Overview
IBA Account Handler - (ASL UK and Ireland) role at Ardonagh Specialty. Location: Bolton/Hybrid (Typically 2/3 days in the office). Type: Full time - Permanent.
At Ardonagh Specialty, we provide a workplace that supports skill development, values employees, and celebrates diversity. We are part of The Ardonagh Group and offer opportunities for growth across the wider group with a flexible approach to working.
What We Can Offer
* Employer pension contribution of 10% (employee contributes 5%).
* Good work life balance - flexibility to suit you.
* Competitive salary.
* Life Assurance at X4 of your base salary.
* Group Income Protection.
* Generous Annual Leave entitlement.
* Private Medical Insurance.
* Group annual bonus scheme.
You will report directly to the IBA Team Leader.
Role
* Chase overdue IBA balances due to the Company, by phone and email and report any accounts that are causing concern, or where insurers are threatening cancellation.
* Send statements to clients on a monthly basis.
* Allocation of receipts from clients.
* Setting up payments to clients, insurers and claim settlements, ensuring banking procedures have been adhered to, e.g. verifying bank details, timely banking of receipts and reconciliation of differences.
* Reconciliation and payment of underwriter accounts.
* Account query resolution including liaising with technical departments and the bank on queries raised by clients.
* Provide cover for other IBA staff if they are away.
* Assist when preparing various monthly reports e.g. helping produce and populate bespoke turnover, aged debtors and utilising spreadsheets to provide management information from the broking software system.
* Maintenance of accurate accounting records.
* Assist in preparing year-end audit files and related audit schedules.
* Undertake any other related duties as may be reasonably required.
* Meeting internal KPI’s.
Key Skills
* Credit control experience.
* Cashiering experience.
* Working knowledge of accounting.
* Understanding of financial accounting processes.
* Applicable company specific procedures.
Key Attributes
* Persistence in chasing overdue balances.
* Numeracy and accuracy.
* Attention to detail.
* Good communication skills, oral and written.
* Problem solving and analysis.
* Ability to prioritise workload and meet routine departmental deadlines.
* Competent use of standard office IT applications.
* Rapport and good relationship with management, clients and external third parties.
Think you don’t meet every requirement?
We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive. If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.
Interview Process
At Ardonagh Specialty, we have a straightforward interview process to ensure the best fit for both you and the company:
* Submit your application with your CV, emphasising your skills and experience related to the job.
* Our Talent Acquisition team will then arrange a call to tell you more about the role and the team, discuss your motivation and goals, what you can bring to Ardonagh Specialty, and answer any questions.
* If successful, you will generally be invited to a 1-hour interview with the Hiring Manager and selected team members, via Teams or in person.
* Depending on the role, you may be invited to a second stage interview with further team members.
We value diversity and are committed to supporting individuals from all backgrounds. If you require any reasonable adjustment throughout the recruitment process, please let a member of the Talent team know.
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