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Customer Service Coordinator (Maternity Cover), Banbury
Client:
Ingersoll Rand
Location:
Banbury, United Kingdom
Job Category:
Other
EU work permit required: Yes
Job Reference:
4c10da8d72d4
Job Views:
5
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
Ingersoll Rand is committed to workforce diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by law.
Job Title
Customer Service Coordinator (maternity cover)
Location
Hanwell
Job Summary
Promotes products, pursues sales leads, concludes orders, and arranges internal sales logistics.
Responsibilities
* Responds to calls from customers or distributors to purchase products, resolve account problems, and follow up on supply or logistics concerns.
* Collaborates with sales account representatives or managers to resolve issues.
* Works with the manager to set margins when deviations from guidelines are needed to promote sales.
* Maintains reports to track inquiries, quotes, and bids.
* Achieves annual sales targets through customer follow-up and problem resolution.
* Adheres to all Health & Safety policies.
* Performs any other duties reasonably required within the role's scope.
Basic Qualifications
* Bachelor's degree in Marketing or Business.
Travel & Work Arrangements/Requirements
Fully site-based
* Experience in customer service or sales roles.
* Experience managing multiple accounts and customers.
* Proficiency in Microsoft Office applications (Access, Excel, Word).
* Experience with SAP (ERP software for quotations, orders, etc.).
* Excellent written and oral communication skills.
* Strong customer service orientation.
* Ability to prioritize and execute tasks effectively in high-pressure environments.
What We Offer
* 25 days holiday plus 8 bank holidays (option to purchase 5 days after probation).
* Westfield Health Medical Cash Plan Cover.
* Death in Service Benefit of 4x salary.
* Cycle scheme (post-probation).
* Electric Car Scheme (after 1 year).
* 10% of salary in shares after 1 year of employment.
* Costco Gold Company membership.
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