About you:
You enjoy building strong relationships and understand how important the right systems are to keeping hospitality businesses running smoothly. You’re confident talking to different people, from customers and engineers to sales colleagues and senior stakeholders, and you adapt your approach to suit each conversation. You see sales as something you’re always improving, not something you ever finish learning. You’re curious, open to change and happy to try new ways of working if they deliver better outcomes for customers. Above all, you put the customer first, taking time to understand their challenges and helping them get the most value from their technology.
Day to day, you will:
* Build and maintain strong, proactive relationships with your customers, making sure they feel supported and confident in their Access solutions.
* Manage the full sales cycle within your accounts, spotting opportunities to improve efficiency and grow value using Access hospitality products.
* Use your knowledge of hotel systems such as Property Management Systems (PMS), Point of Sale (POS) systems, conferencing and distribution platforms to have informed, practical conversations with customers.
* Work closely with teams across Access, including pre sales and Customer Success, to deliver the right outcomes for each customer.
Your skills and experiences might also include:
* Experience using, or an interest in learning, structured sales methodologies such as MEDDPICC, which focuses on understanding customer needs, decision making and value.
* Confidence working to targets and creating your own sales plan to achieve them.
* Experience forecasting sales activity and keeping information accurate and up to date.
* Confidence demonstrating software products both remotely and in person using a consultative, value‑led approach.
What are we all about?
The Access Group is one of the largest UK‑headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid‑sized organisations in commercial and non‑profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high‑performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role – even if your experience doesn’t tick every box – you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity.
We offer a competitive salary, 25 days of leave a year, a health contribution and wellbeing days, and three charity days.
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