Job Summary
Do you believe you can provide high standards of care, with compassion, empathy, respect and dignity? We will provide you with the skills and training to provide this to our patients.
You could be new to care or an experienced care worker—we are keen to talk to you about opportunities here as HCSW on inpatient wards supporting our registered nursing staff. We provide care 7 days a week, 24 hours a day, so you will need to have the flexibility to work days, weekend and night shifts.
Applicants should provide a full employment and training history, explaining any gaps or discrepancies. Unexplained periods will be explored during the interview and pre‑employment checking process. Please note that any misleading or inaccurate information may result in the withdrawal of a conditional offer.
Interviews will be held at Kidderminster Treatment Centre on 23 January 2026.
Responsibilities
* Assist with the maintenance of patient hygiene, including washing, bathing and mouth care.
* Assist with serving meals and feeding of patients, including reporting patient intake and recording on charts as appropriate. Escalate to registered staff any concerns relating to nutritional intake.
* Assist with patient elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.
* Support registered staff by undertaking delegated clinical tasks.
* Assist with the recording and safe keeping of patient property/valuables.
* Move and reposition patients.
* Dressing/undressing of patients.
* Make occupied and unoccupied beds, tie up dirty linen bags, dispatch to laundry and replenish linen and stock cupboards.
* Clean and tidy examination rooms/clinic areas.
* Assist with patient mobilisation, ensuring a safe environment and using appropriate techniques.
* Assist with occupational, physiotherapy and recreational activities.
* Assist in the care of relatives and visitors.
* Assist with the care of patients in isolation.
* Chaperone professional staff where appropriate and accompany patients to other departments as necessary.
* Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse.
* Be adaptable and flexible to working in various areas of the department/ward as required.
* Assist the multidisciplinary team to prepare and support patients undergoing treatment and/or investigation, maintaining privacy and dignity at all times.
* Assist in the care of the dying patient, which may include exposure to distressing or emotional situations.
* Assist in preparing deceased patients for the mortuary.
Person Specification
Experience
* Be able to work as a member of a team.
* Experience of time management and prioritising work.
Qualifications
* Basic standard of education including Maths and English.
* Care Certificate or willingness to undertake.
Qualifications (Desirable)
* First Aid Qualification.
* Recognised qualification in English.
Personal Qualities
* Ability to demonstrate a caring and compassionate approach.
* Organisational skills, with the ability to plan and prioritise own and others workload efficiently.
Skills and Knowledge
* Ability to use technology to undertake the role or willingness to learn.
* Ability to keep calm in stressful situations.
Skills and Knowledge (Desirable)
* Awareness of Health and Safety.
* Awareness of Clinical Risk.
* Knowledge of principles of speciality.
* Venepuncture / Cannulation.
Job Details
* Date posted: 18 December 2025
* Pay scheme: Agenda for change
* Band: Band 3
* Salary: £24,937 to £26,598 a year
* Contract: Permanent
* Working pattern: Full-time, Flexible working
* Reference number: C9365-26-HCSW-1
* Job locations: The Alexandra Hospital, Woodrow Drive, Redditch, Worcestershire, B98 7UB
Senior level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitals
Employer Details
* Employer name: Worcestershire Acute Hospitals NHS Trust
* Address: The Alexandra Hospital, Woodrow Drive, Redditch, Worcestershire, B98 7UB
* Employer's website: https://www.worcsacute.nhs.uk/
* DBS checks: Any applicant who is offered a post requiring a DBS check will have the cost deducted from salary. See supporting information for details.
Benefits
Timewise accreditation, flexible working within the organisation as a flex‑positive employer.
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