Job Description
As Facilities Assistant, you’ll play a key part in ensuring a safe, professional, and welcoming environment for staff, visitors, and stakeholders. Reporting to the Assistant Facilities Manager, you will support the smooth running of facilities operations, helping to maintain compliance, deliver excellent customer service, and contribute to a seamless workplace experience.
Key Responsibilities
- Acting as the first point of contact for staff and visitors, ensuring a professional front-of-house service.
- Managing meeting room bookings, access passes, and visitor records.
- Coordinating with contractors and overseeing reactive and planned maintenance tasks.
- Providing general administrative support, including handling enquiries and mailbox management.
- Assisting with audits, compliance checks, and low-to-medium risk projects.
Professional and Personal Competencies/Qualifications
- Excellent written and verbal communication skills with the ability to communicate across all levels of seniority.
- Customer-focused, approachable, and professional in all interactions.
- Organised, adaptable, and able to problem-solve in a busy environment.
- Experienced in facilities or workplace services (desirable, but training will be provided).
- Ability to maintain high standards of compliance, safety and service delivery.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.