Why FRG? • Dynamic Environment: Join a team where your input is valued and you can make a real impact • Professional Growth: Access ongoing learning and development opportunities to help you advance your career • Industry Recognition: Work for an SIA approved contractor, ACS Pacesetter and holder of four NSI Gold accreditations • Inclusive Culture: Be part of a workplace that values inclusion, happiness and teamwork Join First Response Group as a Crowd Safety SIA working at a major football and events venue based in Watford. This is a front facing role where professionalism, awareness and customer service matter just as much as safety. You will help create a safe and positive environment for spectators while supporting event operations from arrival through to departure. Key Responsibilities: • Conducting patrols of internal and external areas • Responding to incidents including disorder medical situations and emergencies • Supporting stewards with crowd management when required • Enforcing venue rules and safety procedures • Liaising with supervisors control room and emergency services • Completing incident reports accurately and on time Requirements: • Valid SIA licence • Level 2 Spectator Safety Certificate • Previous experience in event or crowd safety security • Confident verbal communication skills • Strong situational awareness and decision-making ability • Professional appearance and conduct