Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE NHS TRUST
This post is a Secondment for 12 months to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
A twelve month secondment opportunity has arisen for a full time (37.5hrs) Band 7 Deputy Business Manager in the National Operations and Support - Operations Directorate.
The successful post holder will be responsible for:-
Reporting to the Business Manager as part of the National Operations and Support team, you will provide efficient and effective business management support across the directorate and collaborate with other directorates.
The role will play a vital role in facilitating effective communication across the directorate. They will actively develop and maintain relationships with both staff and stakeholders, ensuring maximum staff involvement and fostering a culture of partnership working.
The role will represent the directorate at various meetings with both internal and external stakeholders, effectively conveying relevant information to all parties involved. They will take the lead in projects and meetings, delivering clear and concise information and data.
The role will support operational planning and policy development, ensuring coordination and effective procedures. Monitoring progress against deliverables, they will identify risks and issues and provide guidance on necessary corrective measures.
Main duties of the job
The post holder will support the division in implementing new policies and driving changes aimed at enhancing service delivery. They will generate information and reports as required, offering guidance based on their analysis.
With their ability to analyse complex information and gather requirements, the Deputy Business Manager will succinctly summarise findings. They will actively contribute to the development and maintenance of the directorate's plans, they will support the divisions to deliver operational governance and support the continuous improvement efforts within the directorate.
If you are forward thinking, proactive, well-organised, flexible and dynamic, and wish to discuss this development opportunity in more detail, please contact Sophie Francis (Business Manager) via email to arrange a telephone discussion.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
The role requires a person with:-
* Project Management
* Specialist knowledge of NHS healthcare setting
* Knowledge and experience of business management practices
* Knowledge and experience of application of Project Management methodology
* Management of resources with a good track record of change management, efficiency savings and financial recovery planning
* Experience of writing business cases and discretionary capital bids
* Experience in audit, benchmarking
* Experience of recruitment and HR policies
* Evidence of professional leadership, leading to innovation in practice
* Demonstrable achievement in delivering healthcare services
* Experience of developing and maintaining effective partnerships with stakeholders
* Evidence of continuing professional development
* An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
* Ability to present highly complex and emotive information clearly and openly with our people
* Excellent organisational skills
* Ability to work under pressure to achieve tight deadlines
* Ability to hold professionals and peers to account
* Ability to work on own initiative and organise workload to operate effectively
* Ability to prioritise, make judgements and problem solve
* Ability to gather, analyse and interpret performance and financial information
* Ability to delegate appropriately
* Highly effective negotiation skills, to achieve desired outcomes with internal and external stakeholders
* Good performance management skills combining clarity around expectations, direction and holding others to account
* Excellent written and oral communication
* Excellent numerical and presentational skills
* Resilient and self motivated with self drive and vision, a can do attitude and is able to work autonomously to own initiative and manage a range of priorities against competing demands
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
* Masters level qualification in a relevant subject or equivalent experience working at a senior level in a service delivery environment.
* Prince 2 or other equivalent project management qualification.
* Leadership and/or Management Qualification Level 4 or equivalent experience.
* Highly specialist knowledge of managing within the NHS healthcare setting.
* Highly detailed knowledge and experience of managing capacity, demand, and activity.
* Knowledge of managing staff within a healthcare setting.
* Extensive knowledge and experience of business management practices.
* Knowledge and experience of project management.
* Full UK driver’s licence.
Experience
Essential criteria
* Extensive previous experience working in health or public services.
* Demonstrable achievement in managing healthcare services.
* Substantial experience of inter- agency working between ambulance and other emergency services.
* Management of resources with a good track record of change management, efficiency savings and financial recovery planning.
* Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
* Experience of project management and imaginative planning
* Experience of writing business cases and discretionary capital funding bids.
* Experience in managing a diverse team.
* Experience of recruitment and application of HR policies.
* Experience of successfully managing change, translating strategy to operational plans and tactics.
* Evidence of professional leadership, leading to innovation in practice.
* Evidence of continuing professional development.
* Experience in audit / bench marking.
Desirable criteria
* Experience in modernising services without additional resources.
* Experience in research and development.
* Experience in workforce planning.
* Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh