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The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintain health & safety standards, and ensure environmental and O licence compliance.
Your core responsibilities
1. Manage operational staff daily to achieve excellent service delivery.
2. Optimize route efficiency and utilize disposal outlets effectively within the area.
3. Ensure driver availability and coverage in accordance with legislation and company procedures.
4. Handle administrative duties such as inputting pay, bonuses, and disposal information into company systems.
5. Manage vehicles proactively, liaising with fleet, ensuring safe vehicle operations, wheel security, and monitoring vehicle gross weights.
6. Supervise daily vehicle availability, ensuring drivers complete their checks per company policy.
7. Contribute to cost control by analyzing depot reports and seeking efficiency improvements.
8. Complete all administrative tasks for the Dispatch office, including timesheets, tachograph records, payroll, holiday rotas, and resolving QLS issues.
9. Work with the Depot Manager to deliver mandatory training, inductions, and toolbox talks as per company policy.
* Strong geographical knowledge of the local area.
* Experience in the services or logistics industry.
* Proficient in Microsoft Outlook and Excel.
* Effective planning, organizing, and prioritizing skills.
About Biffa – we’re changing the way people think about waste
At Biffa, we love working with waste—turning it into sustainable power, finding new ways to recycle, or simply keeping it off the streets. We believe every day is an opportunity to improve the lives of millions. Our 11,000+ employees across the country trust us to provide rewarding, challenging, yet fulfilling careers.
We value diverse ideas, perspectives, and backgrounds to foster a creative and effective working environment. We champion diversity and equality at every turn.
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