Role summary
We are looking for a customer‐focused Service Engineer to install, commission, maintain, and repair packaging equipment at customer sites. The role covers the South West and South Wales, with travel across the UK as needed. Ideally based in Gloucester, Worcester, or Wiltshire.
Key responsibilities
* Install, configure, and commission equipment; perform functional testing
* Carry out preventative maintenance, fault diagnosis, and repairs
* Provide on‐site technical support and customer training
* Accurately document service activities
* Ensure compliance with health, safety, and regulatory standards
* Collaborate with Sales, Engineering, and project teams
Essential requirements
* Electrical qualification
* Strong mechanical and pneumatic knowledge
* Field service or machinery maintenance experience
* Strong diagnostic and customer communication skills
* Willingness to travel extensively (including occasional overnight/weekend work)
* Full UK driving licence; fluent English; good IT skills
Desirable
- PLCs, robotics, automation or packaging machinery experience- Label software / ZPL knowledge
What's offered
* Competitive salary + overtime and bonus
* Company car, laptop, and mobile phone
* 25 days holiday (+ long‐service days)
* Pension, life assurance, income protection, and health benefits