Kick-start your IT career with a hands-on apprenticeship at S2S Group! Working closely with the ITAD Manager and a team of skilled technicians in a fast-paced warehouse environment, you'll gain valuable experience in diagnostics, stock management, admin tasks, and data cleansing of IT assets. You'll receive full training, work with bespoke software, and be supported throughout by our dedicated training provider. On successful completion, you'll earn a Level 3 Digital Support Technician qualification – with the potential for a permanent role. Perfect for someone who is detail-oriented, organised, and passionate about tech! ________________________________________ Duties and key responsibilities • Managing stock levels and ensuring you are being productive daily • Maintain records/logs of incoming and outgoing shipments including managing Excel spreadsheets • Stock control of IT assets and accessories • Manifesting of electronic devices into a bespoke tracking system • Diagnostics and troubleshooting • Using approved erasure software to wipe all sensitive information • Follow directions from the head technician and management • Ensure that you comply with all Health & Safety procedures and internal policies Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to: • Helpdesk Operations and Functions • Maintaining Digital Systems and Services • Fundamentals of Digital Systems • Administration of Digital Systems and Services • Change Management • Teamwork and Communications • Introduction to System Security • User and Stakeholder Training • Working in Digital Support • Data Operations and Security • Pathways and Career Progression Opportunity of ongoing employment following a successful recruitment process. • Medicash • Free parking