Axon Moore are delighted to be recruiting for a fast growing hospitality business based in Chester who are looking for a Operations Support Coordinator to join their friendly team. Here, you will be joining a business with a fantastic culture and will work out of their stunning offices. Purpose and Key Responsibilities • To check and process all tenancy changeovers under instruction from Business Development Managers in line with Statutory Code including preparing all necessary documentation • Processing Mid Term adjustments and implementing billing lines on Navision • Raising PO’s and distributing reports internally • To complete and update trackers daily (Excel) • Sending Meeting Notes to customers in line with Statutory Code • Co-ordinating and Administering Regional Lettings Calls • Adhering to Code of Practice process for Long Term Tenancy Agreements • To chase outstanding paperwork from Business Development Managers • To advise internal office staff and external suppliers of tenancy changes • Setting up customer accounts on Navision including billing lines • Liaising with Estates Managers and Regional Operations Directors across the business • To process all assignment of lease instructions from Business Development Managers • To provide admin support to Operations Directors, Estates and Business Development Managers • To deal with incoming post/general correspondence for Operations Directors, Estates and Business Development Managers • Setting up customer accounts including billing lines and updating Premises information on an internal data base (Navision) • Dealing with Notice to Quit letters and issuing on behalf of the company • Processing all product discount forms from Business Development Managers • Arranging Inventories/valuations for Business Development Managers • Liaising and actioning internal queries from other accounts, credit control and telesales • Completing agreements in line with departmental KPIs • Ad hoc reports and tasks as required • Work within the guidelines and always maintain GDPR requirements. Skills and Experience • Ability to build strong relationships across multiple departments • Word, Excel and Outlook skills (including Inbox management and mail merge) essential • High degree of accuracy and attention to detail • Enthusiastic and motivated individual • Strong communication skills • Ability to work under pressure and able to meet tight deadlines • Organised and proactive approach to working by demonstrating versatility and flexibility. The ability to work on your own is a must but equally be able to work as part of a team. • Be able to work at pace in a forever changing environment • Previous experience in processing tenancy agreements is desirable but not essential In return you will be offered a salary of between £23,000 - £25,000 DOE and will work 5 days per week from their stunning head office