Job responsibilities Experience in a customer care facing environment that you can evidence within your application. Excellent communication skills and be able to demonstrate an attention to detail. Our reception area is busy so a can-do attitude along with the ability to prioritise and work under pressure are essential. The post is initially for part time approx 30 hours or may suit 2 x part time employees Be reliable, professional and adaptable to excel in an ever-changing environment Have a high degree of empathy, diplomacy and integrity and be able to demonstrate sensitivity and an awareness of patients needs Due to the NHS commitment to moving to full electronic communications you must have excellent keyboard and computer skills, with a working knowledge of basic MS office programs such as Word / Excel and be comfortable communicating via email Experience of Using EMIS and ACCruX