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Senior business support assistant - council support (housing development team)

Tranent
East Lothian Council
Business support assistant
Posted: 2h ago
Offer description

Vacancy Information

The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly.

Hourly rate of pay: £ - £

Temporary until 30th August 2026.
Days and Hours of Work:
Wednesday & Thursday, 09:00-17:00
Friday, 09:00-16:00
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.

An opportunity has arisen for a temporary part-time Senior Business Support Assistant (working Wednesday to Friday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Housing Development Team located at Penston House, Macmerry and also ad hoc administrative support to other areas of the team as and when required.

This role requires proficient use of Microsoft Office and excellent customer service skills. Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes.

Key duties include:
- Provide Comprehensive administrative support to the Council's Housing Development Team.
- Monitor mailboxes, categorise, cascade and respond to emails as advised by the service area.
- Create and manage folders with accurate documentation for each referral.
- Book appointments for Site surveys and drawing reviews and prepare letters as advised.
- Update various databases and spreadsheets with accurate information as per the caseload.
- Support Council Support team with reception cover and general admin tasks.

Requirements:
- Strong Communication and numeracy skills.
- Proven experience in use of Microsoft Office suite.
- Proven organisational skills with ability to priorities tasks.
- Ability to use initiative and work flexibly as duties may change.
- Ability to work in a team and commitment to deliver excellent customer service.

This post requires to be fully office based within Penston House and requires a high level of flexibility, as duties may evolve in response to business needs.

Job Details

To provide general administrative, clerical and business support within the service area as advertised.

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