School Support Officer (ALN) - Croesyceiliog Comprehensive School
Job Details
* Salary: £29,064 – £32,061 (Pro Rata)
* Grade: 5
* Hours: 37 hours per week, 39 weeks per year
* Working pattern: Full‑time, permanent, fixed‑term
* Job posting date: 03/06/2026
* Job reference: REQ006358
Responsibilities
We have an exciting vacancy for a School Support Officer to join our busy and dedicated ALN team at Croesyceiliog School.
Reporting to, and working closely with the ALNCO, the successful candidate will provide effective administrative support within the ALN team.
The successful candidate will be someone with knowledge and understanding of ALN and will be able to contribute positively to the creation and reviewing of pupil IDPs. They should have experience of using Edukey to accurately record and organise pupil information. They will be able to work calmly under pressure and thrive in a busy working environment. They must have strong communication skills that allow them to work effectively with a range of stakeholders including pupils, parents, carers and outside agencies.
Key Skills & Qualifications
* Knowledge of and experience with ALN (special educational needs) framework.
* Proficiency in using Edukey for pupil information management.
* Ability to work calmly under pressure and in a fast‑paced environment.
* Strong communication and interpersonal skills with pupils, parents, carers and external agencies.
* Willingness to support the creation and review of pupil Individual Development Plans (IDPs).
Welsh Language
Welsh language skills are desirable for this post but not essential. Applications may be submitted in English or Welsh; each application will be treated equally.
Equality and Diversity
Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees, paid or unpaid, are expected to share this commitment. We welcome applications from people of all backgrounds and under‑represented groups.
Legal Information
This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive screening process will be undertaken on all successful applicants, which will include an Enhanced check with the Disclosure and Barring Service.
Disability Employment
We are a registered Disability Confident Employer and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role. If you have a health condition, are neurodivergent, or use British sign language and need to discuss reasonable adjustments, please contact the recruiting manager. Reasonable adjustments can only be arranged if we are made aware of your requirements prior to your application submission, test or interview.
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