The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc. If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 28.96 hours and to cover 4 days of the week To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training. Reporting to: HEO Counter Fraud Pursue & Prevent Manager The Legal Aid Agency We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales. Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service. Our LAA commitment to Diversity and Inclusion The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months. If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes. The LAA's goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities. Reasonable Adjustments We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.uk after you have applied so that we can discuss options with you.
* You will support change by implementing new policies, procedures and systems where required or directed.
* You may be required to undertake a wider range of tasks which will see you exercise initiative, professional judgement and discretion.
* You will be an effective communicator at all levels and able to present cases persuasively to senior grades including the drafting of articulate, well-reasoned and accurate reports.
* You are expected to prioritise your personal workload, adjusting to accommodate urgent work items where required, ensuring all triage matters are well managed and progressed in a timely, efficient and proactive way, with a clear audit trail, regularly review the success of activities in the team to identify barriers to progress or challenging objectives
* identify who and what is required to ensure success, set clear goals and areas of responsibility and continually assess workloads considering individual needs
* follow relevant policies, procedures and legislation to complete your work
* ensure colleagues have the correct tools and resources available to them to do their jobs
* have a positive and focused attitude to achieving outcomes, despite any setbacks
* regularly check performance against objectives, making suggestions for improvement or taking corrective action where necessary
* ensure that colleagues are supported where tasks are challenging
* Making Effective Decisions
* take responsibility for making effective and fair decisions, in a timely manner
* analyse and research further information to support decisions
* talk to relevant people to get advice and information when unsure how to proceed
* explain how decisions have been reached in a clear and concise way, both verbally and in writing
* demonstrate the consideration of all options, costs, risks and wider implications, including the diverse needs of end users and any accessibility requirements
Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns.
* Being highly organised and diligent, able to collate evidence from a range of information sources to identify potential fraud and recommend appropriate action.
* Ability to work with a range of stakeholders, building effective working relationships both inside and outside of the organisation.
* Ability to work in a structured, methodical manner, managing large volumes or complex information at pace.
* Proven ability to make effective and informed decisions.
* Confidence to challenge and be challenged in relation to recommendations made to senior managers.
* Ability to work under own initiative in an organised manner in an organised manner, prioritizing workload according to business requirements.
* Experience of using Microsoft 365 applications
* Effective written and verbal communication skills, including proven drafting and report writing ability.
Desirable Knowledge, Experience and Skills
* Experience of working in a counter fraud, investigative, regulatory or intelligence arena.
* Experience and/or knowledge of investigatory legislation and procedures.
* Experience and/or knowledge of Legal Aid policies.
* Working knowledge and understanding of GovS:13 Counter Fraud, Corruption and Bribery, You are able to collate evidence from a range of information sources to identify potential fraud and recommend appropriate action.
* You are confident when delivering difficult messages and able to communicate clearly both verbally and in writing.
* You are a self-starter, able to motivate yourself whilst also playing a key role in the wider team.
* You enjoy working with a range of stakeholders and build effective working relationships both inside and outside of the organisation.
* You demonstrate tact, discretion and integrity whilst working in a sensitive environment.
* You understand the importance of following process and can evidence your decision making.
Assessment Approach, Communicating and Influencing
* communicate clearly and concisely both orally and in writing
* take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money
* interact with others in an enthusiastic way
* express ideas clearly and with respect for others
* listen to and value different ideas, views and ways of working
* respond constructively and objectively to comments and questions
* handle challenging conversations with confidence and sensitivity
Delivering at Pace, Making Effective Decisions
* communicate clearly and concisely both orally and in writing
* take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money
* interact with others in an enthusiastic way
* express ideas clearly and with respect for others
* listen to and value different ideas, views and ways of working
* respond constructively and objectively to comments and questions
* handle challenging conversations with confidence and sensitivity, Communicating and Influencing
Your Experience for this role will be assessed at interview. To learn more about Experience and how they are assessed please click here. We will assess your experience for this role via the following methods Experience Questions
Benefits
The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Eligibility Staff on fixed term appointments must have been recruited through fair and open competition. Vacancies advertised "cross-government" are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.
* A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
* Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
* For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https:\/\/www.childcarechoices.gov.uk\/.
* Paid paternity, adoption and maternity leave.
* Free annual sight tests for employees who use computer screens.
Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants.
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