Job summary
To provide face to face and telephone triage, assessment and brief support to ensure patients with mental health needs access the most appropriate pathway or intervention. The postholder will identify risk, offer coping skills based interventions, and support onward referral where necessary
Main duties of the job
Provide mental health triage for patients referred into the Mental Health Hub.
Identify presenting needs within the scope of the Mental Health Hub remit (e.g. depression, anxiety, panic, sleep issues, situational distress, etc.).
Provide short term, psychologically informed interventions such as coping skills, psychoeducation and self-help tools.
Provide helpful conversations to help patients in understanding their challenges and direct them towards the most appropriate support options available.
Determine the most appropriate next steps, including brief intervention, signposting or onward referral.
About us
Northpoint is a BACP accredited organisation committed to delivering high quality, accessible mental health and wellbeing support across West Yorkshire. Our services are designed to provide timely, informed responses that connect people with the right support, at the right time, in line with their individual needs and goals. The Mental Health and Wellbeing Advisor role sits within the LSMP TLS Mental Health Hub and plays a central part in this model by offering responsive mental health triage, assessment, brief intervention and psychoeducation. MHAs work collaboratively with GPs, reception teams, LMWS Talking Therapies, PCMH, Forward Leeds, CMHTs and wider system partners to ensure safe, appropriate and person centred care, consistent with Northpoints values.
Details
Date posted
12 February 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,049 to £37,796 a year
Contract
Fixed term
Duration
9 months
Working pattern
Part-time
Reference number
MB1499432LeeMHAWA
Job locations
SMALL MILL
CHADWICK STREET
LEEDS
West Yorkshire
LS10 1LJ
Job description
Job responsibilities
Do you want to help make a difference to thousands of people each year?
We have a unique opportunity for a Mental Health and Wellbeing Advisor (MHA) to join Northpoint's Mental Health Hub, working hybrid across the Leeds Student Medical Practice (LSMP), The Light Surgery (TLS), and Small Mill, Leeds. This is a frontfacing, rewarding role supporting adults with mild to moderate mental health needs through timely triage, brief intervention, and signposting. You will join us on a fixed-term contract, part-time (14 hours per week), with a competitive salary and employer pension contribution.
Why us?
Northpoint is a BACPaccredited organisation committed to delivering highquality, accessible mental health support across West Yorkshire. Our services are designed to provide timely, informed responses that connect people with the right support, at the right time, in line with each person's needs and goals. Alongside the Mental Health Hub, we provide therapeutic interventions, schoolbased support, and lead local mental health partnerships with ICBs and NHS Trusts. You'll be joining a valuesdriven, collaborative, forwardthinking organisation focused on making mental health support more accessible for all.
What We Offer
* Part-time: 14 hours per week (fixed-term contract, Maternity Cover (9 Months )
* Salary: Agenda for Change Band 5, £31,049
* 28 days' annual leave (pro rata) plus statutory holidays
* Up to 3 discretionary leave days at Christmas
* Employer pension contribution (defined contribution scheme)
* Structured line management supervision
* Clinical supervision within work time (or funded externally where agreed)
* Peer support and CPD workshops
* Flexible working opportunities
* A collaborative, inclusive and values-driven culture
What you will be doing as our Mental Health and Wellbeing Advisor (MHA)
As our Mental Health and Wellbeing Advisor, you will:
* Provide face-to-face and telephone triage within the Mental Health Hub
* Conduct biopsychosocial assessments, including risk assessment (self-harm, suicide, safeguarding, vulnerability)
* Identify presenting needs such as anxiety, depression, panic, sleep difficulties and situational distress
* Deliver short-term, psychologically informed interventions including coping strategies and psychoeducation
* Provide supportive conversations that empower individuals to understand and manage their challenges
* Determine appropriate next steps – brief intervention, signposting or onward referral
* Work collaboratively across Primary Care, Secondary Care and Third Sector partners
This role requires sound clinical judgement, confidence in risk assessment, and the ability to work within service targets while maintaining compassionate, person-centred care.
What are we looking for in our Mental Health and Wellbeing Advisor
* A relevant Level 3 qualification (or psychology graduate) with solid experience supporting adults with mild to moderate mental health needs
* At least two years' experience in a mental health setting, including assessment and risk management
* Confidence delivering brief, psychologically informed, time-limited interventions
* Strong knowledge of safeguarding, confidentiality and safe practice
* Excellent communication skills and confidence using core IT systems
* A compassionate, inclusive approach with a genuine commitment to empowerment and co-production
If you have the skills, knowledge, and passion to make a difference, please click 'Apply' to be considered for our Mental Health and Wellbeing Advisor role. We would love to hear from you
Closing date: Sunday 22nd February
We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working/job share opportunities for both full and part-time staff.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Job description
Job responsibilities
Do you want to help make a difference to thousands of people each year?
We have a unique opportunity for a Mental Health and Wellbeing Advisor (MHA) to join Northpoint's Mental Health Hub, working hybrid across the Leeds Student Medical Practice (LSMP), The Light Surgery (TLS), and Small Mill, Leeds. This is a frontfacing, rewarding role supporting adults with mild to moderate mental health needs through timely triage, brief intervention, and signposting. You will join us on a fixed-term contract, part-time (14 hours per week), with a competitive salary and employer pension contribution.
Why us?
Northpoint is a BACPaccredited organisation committed to delivering highquality, accessible mental health support across West Yorkshire. Our services are designed to provide timely, informed responses that connect people with the right support, at the right time, in line with each person's needs and goals. Alongside the Mental Health Hub, we provide therapeutic interventions, schoolbased support, and lead local mental health partnerships with ICBs and NHS Trusts. You'll be joining a valuesdriven, collaborative, forwardthinking organisation focused on making mental health support more accessible for all.
What We Offer
* Part-time: 14 hours per week (fixed-term contract, Maternity Cover (9 Months )
* Salary: Agenda for Change Band 5, £31,049
* 28 days' annual leave (pro rata) plus statutory holidays
* Up to 3 discretionary leave days at Christmas
* Employer pension contribution (defined contribution scheme)
* Structured line management supervision
* Clinical supervision within work time (or funded externally where agreed)
* Peer support and CPD workshops
* Flexible working opportunities
* A collaborative, inclusive and values-driven culture
What you will be doing as our Mental Health and Wellbeing Advisor (MHA)
As our Mental Health and Wellbeing Advisor, you will:
* Provide face-to-face and telephone triage within the Mental Health Hub
* Conduct biopsychosocial assessments, including risk assessment (self-harm, suicide, safeguarding, vulnerability)
* Identify presenting needs such as anxiety, depression, panic, sleep difficulties and situational distress
* Deliver short-term, psychologically informed interventions including coping strategies and psychoeducation
* Provide supportive conversations that empower individuals to understand and manage their challenges
* Determine appropriate next steps – brief intervention, signposting or onward referral
* Work collaboratively across Primary Care, Secondary Care and Third Sector partners
This role requires sound clinical judgement, confidence in risk assessment, and the ability to work within service targets while maintaining compassionate, person-centred care.
What are we looking for in our Mental Health and Wellbeing Advisor
* A relevant Level 3 qualification (or psychology graduate) with solid experience supporting adults with mild to moderate mental health needs
* At least two years' experience in a mental health setting, including assessment and risk management
* Confidence delivering brief, psychologically informed, time-limited interventions
* Strong knowledge of safeguarding, confidentiality and safe practice
* Excellent communication skills and confidence using core IT systems
* A compassionate, inclusive approach with a genuine commitment to empowerment and co-production
If you have the skills, knowledge, and passion to make a difference, please click 'Apply' to be considered for our Mental Health and Wellbeing Advisor role. We would love to hear from you
Closing date: Sunday 22nd February
We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working/job share opportunities for both full and part-time staff.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Person Specification
Qualifications & Experience
Essential
* A relevant qualification at NVQ Level 3 (e.g. NVQ Level 3 in Mental Health & Social Care) or equivalent (psychology graduate), and significant experience in mental health support work.
Desirable
* n/a
Knowledge & Understanding
Essential
* A knowledge of common mental health problems and how it may present in Higher Education and Primary Care services.
* An understanding of the work of secondary care mental health services and complex mental health presentations.
* Working understanding of safeguarding issues.
* Working understanding of confidentiality issues.
* Knowledge and understanding of the issues affecting students (undergraduates, postgraduates, mature and international
Desirable
* Familiarity with electronic patient management systems such as SystmOne and EMiS.
* Knowledge of Leeds mental health and wellbeing services.
* Knowledge of autism and ADHD.
Experience
Essential
* At least two years experience of working in a mental health setting with clients presenting with mild to moderate mental health issues.
* * Experience of undertaking specialist mental health and risk assessments & formulation.
* * Experience of delivering, risk management and relapse prevention and psychologically
* Experience of delivering, risk management and relapse prevention and psychologically informed brief intervention in a time-limited manner
Desirable
* Relevant experience in Primary or Secondary Care mental health services and/or Higher Education.
* Experience of working within a Third Sector organisation.
Skills and Competencies
Essential
* Ability to carry out mental health assessments including assessment of risk, analysis of strengths, and protective factors.
* Ability to deliver a range of mental health support appropriate to the needs and capacities of the client group within a limited time-frame.
* * Can demonstrate sound clinical skills and ability to make clinical decisions, in line with professional standards, NICE guidelines and service protocols.
* Can demonstrate sensitivity to the needs of disadvantaged groups in the planning and delivery of interventions and services.
* Creative, flexible and imaginative approach to working with people with mental health problems.
* Demonstrate a commitment to enabling and empowering clients to become actively involved in their own wellbeing.
* Ability to be self-reflective, whilst working with service users, & in own personal and professional development, and to use supervision positively and effectively.
* Able to build and maintain relationships with others both internal and external to the organisation whilst maintaining appropriate professional boundaries.
* Ability to plan and organise workload in line with targets.
* Able to work according to organisational policies and procedures.
* Actively committed to personal & professional development
Desirable
* Ability to deliver support in community languages.
* * Ability to employ psychological formulation.
Qualities and Values
Essential
* Proactive, reliable, self-motivated, and able to work independently.
* Ability to prioritise workload and multitask.
* Flexible to meet service needs.
* Well organised and able to manage time effectively.
* Assertive and confident.
* Approachable, positive, and enthusiastic.
* Displays care, compassion, sensitivity, and responsiveness to other peoples feelings and needs.
* Able to work as part of a team.
* Able to develop, establish and maintain positive relationships.
* Commitment to the principles of inclusivity, equality and diversity, demonstrated in practice.
* Demonstrates values consistent with those of Northpoints
Desirable
* n/a
Person Specification
Qualifications & Experience
Essential
* A relevant qualification at NVQ Level 3 (e.g. NVQ Level 3 in Mental Health & Social Care) or equivalent (psychology graduate), and significant experience in mental health support work.
Desirable
* n/a
Knowledge & Understanding
Essential
* A knowledge of common mental health problems and how it may present in Higher Education and Primary Care services.
* An understanding of the work of secondary care mental health services and complex mental health presentations.
* Working understanding of safeguarding issues.
* Working understanding of confidentiality issues.
* Knowledge and understanding of the issues affecting students (undergraduates, postgraduates, mature and international
Desirable
* Familiarity with electronic patient management systems such as SystmOne and EMiS.
* Knowledge of Leeds mental health and wellbeing services.
* Knowledge of autism and ADHD.
Experience
Essential
* At least two years experience of working in a mental health setting with clients presenting with mild to moderate mental health issues.
* * Experience of undertaking specialist mental health and risk assessments & formulation.
* * Experience of delivering, risk management and relapse prevention and psychologically
* Experience of delivering, risk management and relapse prevention and psychologically informed brief intervention in a time-limited manner
Desirable
* Relevant experience in Primary or Secondary Care mental health services and/or Higher Education.
* Experience of working within a Third Sector organisation.
Skills and Competencies
Essential
* Ability to carry out mental health assessments including assessment of risk, analysis of strengths, and protective factors.
* Ability to deliver a range of mental health support appropriate to the needs and capacities of the client group within a limited time-frame.
* * Can demonstrate sound clinical skills and ability to make clinical decisions, in line with professional standards, NICE guidelines and service protocols.
* Can demonstrate sensitivity to the needs of disadvantaged groups in the planning and delivery of interventions and services.
* Creative, flexible and imaginative approach to working with people with mental health problems.
* Demonstrate a commitment to enabling and empowering clients to become actively involved in their own wellbeing.
* Ability to be self-reflective, whilst working with service users, & in own personal and professional development, and to use supervision positively and effectively.
* Able to build and maintain relationships with others both internal and external to the organisation whilst maintaining appropriate professional boundaries.
* Ability to plan and organise workload in line with targets.
* Able to work according to organisational policies and procedures.
* Actively committed to personal & professional development
Desirable
* Ability to deliver support in community languages.
* * Ability to employ psychological formulation.
Qualities and Values
Essential
* Proactive, reliable, self-motivated, and able to work independently.
* Ability to prioritise workload and multitask.
* Flexible to meet service needs.
* Well organised and able to manage time effectively.
* Assertive and confident.
* Approachable, positive, and enthusiastic.
* Displays care, compassion, sensitivity, and responsiveness to other peoples feelings and needs.
* Able to work as part of a team.
* Able to develop, establish and maintain positive relationships.
* Commitment to the principles of inclusivity, equality and diversity, demonstrated in practice.
* Demonstrates values consistent with those of Northpoints
Desirable
* n/a
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northpoint Wellbeing Ltd
Address
SMALL MILL
CHADWICK STREET
LEEDS
West Yorkshire
LS10 1LJ
Employer's website
(Opens in a new tab)
Employer details
Employer name
Northpoint Wellbeing Ltd
Address
SMALL MILL
CHADWICK STREET
LEEDS
West Yorkshire
LS10 1LJ
Employer's website
(Opens in a new tab)