Restaurant Manager – White City House, West London
Join to apply for the Restaurant Manager – White City House, West London role at Soho House & Co
Located in the former BBC headquarters, White City House features 1960s‑style interiors, a state‑of‑the‑art gym, a rooftop pool and bar, a Cecconi’s Northern Italian restaurant, our Japanese restaurant Nori with cabaret performances, and 45 bedrooms housed within the original Grade‑II listed Helios building.
* Team meal whilst on shift prepared by our chefs
* Clothing Allowance
* Every House Membership
* 50% off Food & Drink, 7 days a week
* Staff Room Rate
* Private Health and Dental Care
* Life Assurance
* Day off on your birthday
* Up to 50% Staff Discount on Cowshed & Soho Home
* 2 days paid a year to support a charity of your choice
* Free Counselling Sessions
* Cookhouse & House Tonic programmes offer unique food and drink training, events and opportunities to inspire and educate
* Continuous training to develop yourself personally and professionally
* Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
* Team events: from fitness sessions to cinema screenings and art classes, each month we hold a series of fun events
What We Are Looking For
* Proven work experience as a Restaurant Manager, General Manager, Hospitality Manager or similar role
* Extensive F&B knowledge, including ingredients and dishes to inform customers and wait staff
* Familiarity with restaurant management software such as OpenTable or Micros
* Strong attention to detail and excellent customer service
* Fluent in English, organised and reliable
* Ability to work and maximise relationships within a diverse team
* Computer literacy in Opera, Micros and Adaco is advantageous
Main Duties
* Coordinate daily restaurant management operations and supervise shifts
* Deliver superior food and beverage service and maximise member satisfaction
* Respond efficiently to restaurant customer complaints
* Appraise staff performance, provide feedback and train new employees
* Estimate future needs for goods, kitchen utensils and cleaning products
* Ensure compliance with sanitation and safety regulations and control operational costs
* Create detailed reports on weekly, monthly and annual revenues and expenses
* Recommend ways to increase productivity and revenues and identify measures to cut waste
* Implement policies and protocols that will maintain future restaurant operations
Shift Details
Shift Supervisor (New Queensway Restaurant!) – Report dates and times available from the job posting
Employment Type
Full‑time, Mid‑Senior level, Management and Manufacturing, Hospitality industry
Equal Opportunity Statement
We are committed to creating a diverse environment and are proud to be an equal opportunity employer.
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