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Lead assistant technical officer - procurement and homecare | walsall healthcare nhs trust

Wednesbury
Walsall Healthcare NHS Trust
Assistant technical officer
Posted: 22 August
Offer description

Are you a Registered Pharmacy Technician looking to move into homecare and pharmacy procurement and wish to further develop your professional leadership and procurement skills?

* Printing and processing homecare invoices
* Ensuring timely invoicing of medication orders
* Managing off contract claims with suppliers
* Reviewing outstanding orders and escalating before current stock is exhausted
* Maintaining relationships with hospital suppliers from a range of companies
* Assist and resolve supplier invoice queries
* Purchasing experience

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor Hospital houses the full range of district general hospital services under one roof. The £170 million development of our Pleck Road site was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also well underway on its multi-million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children's Emergency Department), co-located Paediatric Assessment Unit, Acute Medical Unit and Urgent Care Centre. This is scheduled for completion this year.

We provide high quality, friendly and effective community health services from some 60 sites including Health Centres and GP surgeries. Covering Walsall and beyond, our multidisciplinary services include rapid response in the community and home-based care, so that those with long-term conditions and the frail and elderly, can remain in their own homes to be cared for wherever appropriate.

The successful candidate will work as a key member of the Pharmacy Procurement and Homecare team supporting the day-to-day processing of prescriptions and invoices via the pharmacy computer system. The individual will be an active member of the team and will:

* Assist with the smooth running of the Pharmacy Homecare service.
* Ensure accurate processing of homecare prescriptions.
* Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner.
* Ensure homecare invoices processed in the Pharmacy computer system are accurate, and that appropriate discounts have been applied.
* Answer/resolve/escalate queries as appropriate.
* Assist in the investigation and resolution of complaints and incidents.
* Respect and maintain confidentiality of patient information at all times.
* Provide general administrative support to the department.
* Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
* To provide feedback on procedures when requested to by the Senior, Lead and Operational Technician(s).

As part of this role, you will be required to participate in extended hours of service, including late nights, weekends, and bank holidays, according to rota arrangements. Additional training will be provided. You will also be expected to report any suspected or observed defects in medicinal products and equipment, maintain safe working standards, and uphold confidentiality and safety regulations.

We are looking for a highly capable, enthusiastic, and motivated Pharmacy Technician with hospital pharmacy experience to join our friendly Pharmacy Team. The role involves working in a patient-focused department, supported by skilled colleagues. This position would ideally suit those with a background in homecare and pharmacy procurement, with good communication skills, initiative, accuracy, and the ability to meet deadlines. Relevant experience, including financial work, data analysis, reporting, and resolving financial queries, is desirable. A good knowledge of IT, preferably Excel, is also advantageous.

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