Role Overview
A hands-on, customer-facing position supporting order flow and client relationships within a busy industrial door company. Ideal for someone with experience in B2B customer service or internal sales, especially in technical or engineering environments.
🔑 Key Responsibilities
• Manage and nurture relationships with regular clients
• Process enquiries, quotes, and orders
• Coordinate with warehouse and engineering teams
• Assist with dispatch prep and stock handling
• Maintain CRM records and follow up on quotes
• Support stock takes and resolve basic order issues
👤 Candidate Profile
• Background in customer service, account management, or internal sales
• Experience in industrial, construction, or technical sectors preferred
• Strong communication, organisation, and multitasking skills
• Proficient in Microsoft Office; CRM experience a plus
• Practical, team-oriented, and detail-focused
🎓 Qualifications
• GCSEs required; A Levels desirable
• Additional training in warehousing or customer service is a bonus
💼 Package
• £26k–£30k salary
• Bonus scheme
• 25 days holiday + bank holidays
• Pension, on-site parking, and full training
• Supportive team with career progression