Sales Manager – Norwich Riverside (N102365)
Join the Next team as a Sales Manager at our Norwich Riverside store. This full‑time role is 38.75 hours per week, Monday 10:45 – 19:00, Tuesday 09:00 – 17:15, Wednesday 09:00 – 17:15, Friday 09:00 – 17:15, Saturday 10:45 – 19:00.
About the Role
To be a successful Sales Manager you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast‑paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
Responsibilities
* Support the store management team across all product areas, back of house and running the store when needed.
* Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
* Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
* Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
* Ensure communication is up‑to‑date and accurate at all times to meet business needs.
About You
* You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit.
* You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
* A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
* A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others.
* Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
* Confident when dealing with people issues.
* An effective multi‑tasker who can plan, organise and prioritise your workload.
Work Rights and Sponsorship
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Application Process
Press the apply button now to start your application. We will consider your skills and experience and, if you match our criteria, arrange a telephone or video interview to find out more about your background. The next stage would be an in‑store assessment. You must not have had an unsuccessful application for a similar role in the past six months.
Next – About Us
You know Next, but did you know we’re a FTSE‑100 retail company employing over 35,000 people across the UK and Ireland, the UK’s second largest fashion retailer and the market leader for children’s clothing? We have over 500 stores plus Next Online and supply over 70 countries worldwide.
Benefits
* Fantastic rewards for doing a great job and achieving great results.
* 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (when purchased through NEXT).
* 10% off most partner brands & up to 15% off Branded Beauty.
* Sharesave Scheme.
* 60% off a generous working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
* Early VIP access to sale stock.
* Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
* Access to fantastic discounts at our Staff Shops.
* Access a digital GP and other free health and wellbeing services.
* Life assurance.
* You can register for a discounted health plan for you and your family.
* Financial Wellbeing – Save, track and enhance your financial wellbeing.
* Apprenticeship – Earn, learn and gain a qualification (England stores only).
* Direct to Work – Discount online and instore, collect your items next day for free from your place of work or local store.
* Support Networks – Access Network Groups to empower and celebrate each other.
* Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. For support with your application due to a disability or long‑term condition, contact careers@next.co.uk (include “Workplace Adjustments” in the subject line) or call 0116 429 8726 or 0044 116 429 8726 (line opening times Monday to Thursday 9am – 5pm; Friday 9am – 4.45pm; Saturday 9am – 5pm & Sunday 9am – 4pm. Excludes bank holidays).
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