Job Title: Software Support Engineer
Hybrid Initially moving to mostly remote after 2 months
Warrington
£25,000- £35,0000
A SaaS business based in Warrington with a global reach are looking for a graduate / junior IT operations analyst to work a hybrid role that brings together operations, development and support.
This role would suit a bright graduate who can communicate well and is technically minded. Ideally you'll either come from a tech support of software development background.
Why They Are Hiring:
The client's platforms have reached a level of maturity that has attracted a broader customer base, including larger clients. As a result, they are seeking to professionalise their operations-to-development process.
Current Setup:
Currently, the client's operations team comprises two representatives, who possess a deep understanding of the platforms and the customers' operational processes. As the business scales they now need someone who has a deeper understanding of their code base and can not only triage faults but also make some minor fixes themselves meaning the software engineering team are free to develop larger scale projects.
About you
1. They are seeking an individual to bridge the gap between operations and development, primarily serving as second-level suppo...