About SAMY
SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.
Mission
As an Account Manager at SAMY, you will play a key leadership role in managing client relationships and overseeing the successful delivery of integrated, social-first campaigns. You will act as the strategic link between clients and internal multidisciplinary teams, ensuring excellence in execution, strong commercial performance, and impactful results. This role requires a strong strategic mindset, leadership capabilities, and deep understanding of digital and social ecosystems.
Account & Client Leadership
* Serve as the primary strategic point of contact for assigned clients, building strong and trusted relationships.
* Understand client business objectives and translate them into clear, actionable campaign strategies.
* Lead client meetings, presentations, and strategic discussions.
* Ensure client satisfaction while proactively identifying growth opportunities.
Strategic Campaign Oversight
* Oversee the development and execution of integrated social-first campaigns across multiple disciplines.
* Collaborate with strategy, creative, influencer, and data teams to define campaign direction and KPIs.
* Ensure all deliverables align with brand positioning, tone of voice, and business objectives.
Team Coordination & Leadership
* Lead and coordinate cross-functional teams to ensure smooth project execution.
* Provide clear direction, feedback, and prioritization to internal teams.
* Mentor junior account team members and support their professional development.
* Ensure alignment across all stakeholders throughout project lifecycles.
Performance & Growth Management
* Monitor campaign performance against KPIs and client goals.
* Translate performance data into actionable insights and optimization strategies.
* Identify opportunities to improve results, efficiency, and overall impact.
Financial & Commercial Management
* Oversee budgets, invoicing, and profitability of assigned accounts.
* Ensure accurate financial tracking and resource allocation.
* Support commercial discussions and contribute to account growth and upselling opportunities.
Cross-functional Collaboration
* Work closely with strategy, creative, influencer, and data teams to ensure integrated execution.
* Align internal workflows to maximize efficiency and quality of delivery.
* Leverage insights and trends to strengthen campaign effectiveness and innovation.
Reporting & Insights
* Deliver clear and structured performance reports to clients and internal stakeholders.
* Translate complex data into meaningful strategic recommendations.
* Contribute to post-campaign evaluations and learnings.
Skills & Qualifications
Required Skills
* 5-7 years of experience in account management within a digital, social, or creative agency.
* Proven experience managing large-scale, integrated marketing campaigns.
* Strong leadership and team coordination skills.
* Excellent client management and communication abilities.
* Strong analytical mindset with the ability to interpret data and performance metrics.
* Solid understanding of social media, influencer marketing, and digital ecosystems.
* Strong organizational skills with the ability to manage multiple projects simultaneously.
Experience
* Proven track record of managing high-value client accounts in a fast-paced agency environment.
* Experience working with multidisciplinary teams including creative, strategy, and data.
* Experience in budget management and commercial responsibility.
Languages
* Full professional proficiency in English (written and spoken).
Cultural Fit
At SAMY, how we work is as important as what we deliver. We value people who:
* Communicate clearly, honestly, and respectfully.
* Collaborate openly, without silos or egos.
* Give and receive feedback to improve and grow.
* Take pride in delivering high-quality, detail-oriented work.
* Show ownership, initiative, and accountability in everything they do.
We thrive with people who are kind, collaborative, driven by excellence, and committed to making an impact.
Diversity & Inclusion
At SAMY, we believe in real diversity: teams where each person contributes from their uniqueness. We are committed to creating an inclusive, accessible, and barrier-free environment where every voice matters. We welcome applicants of all abilities and backgrounds. If you need any adjustments during the recruitment process or in your daily work, please let us know. We want you to thrive on an equal footing.
Benefits
* Flexible schedule and hybrid work options that help you balance your time and work in a way that fits your life, including Fridays until 15:00.
* A geographic mobility plan that gives you the chance to explore new opportunities and work from different SAMY locations around the world.
* Enjoy unlimited holidays, plus your birthday off, and take time to disconnect on December 24th and 31st as company holidays.
* Global social and environmental activities that allow you to take part in initiatives that create a positive impact under the OWN THE IMPACT framework, connecting with colleagues from around the world and contributing to projects that make a difference.
* Mirror Club is our mentoring program designed to accelerate the careers of talented women by connecting them with experienced mentors.
* Global Referral Program that lets you refer clients, projects, or teammates, helping SAMY grow stronger while earning rewards for your contributions.
* Smart Pension: Workplace Pension Scheme
* Medicash: Health Cash Plan
* Wellhub: Subsidised Gym Membership
* Office Breakfast, Snacks and Drinks
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