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Customer engagement specialist

Nelson
Daisy Corporate Services Trading Limited
Posted: 25 June
Offer description

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Location:

Nelson, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

466abbf68a86


Job Views:

49


Posted:

22.06.2025


Expiry Date:

06.08.2025

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Job Description:

Job Description

This role is a busy, customer facing role delivering exceptional levels of service and meeting sales targets consistently. You will also receive ongoing coaching and feedback to develop your sales skills.

Salary: £23,809.50 rising to £25,000 per annum following probation + uncapped commission (realistic OTC of £800 per month)
Location: Nelson
Working Hours:Monday to Friday – 08:30/09:00 – 17:00/17:30 (37.5hrs)

* Make outgoing customer calls; identifying opportunities to sell products by way of a customer visit.
* Understanding clients’ business communications requirements.
* Being able to create and manage a sales pipeline.
* Booking an agreed number of appointments per day.
* Reporting on sales opportunities.
* To proactively upskill and self-learn.
* Work towards set targets, KPI’s, goals and objectives.
* Schedule and action all tasks to completion within specified timescales whilst ensuring all systems are kept fully updated for each action and point of customer contact.
* Collect Key Decision Maker contacts.
* Collect all contract end date information.
* Obtain additional information where possible to maximise customer contact details.

Qualifications

* Previous proven telesales, telemarketing or commercial experience would be advantageous.
* Industry experience is preferred but not essential as training will be given.
* Target & KPI driven.
* Excellent communications skills; verbal and written.
* Ability to develop trusting relationships.
* Fast thinking.
* Self-motivated.
* Resilient and strong willed.
* Enthusiastic and willing to learn.
* The ability to work under pressure.
* Strong team worker.

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted asthe UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

* Professional development to help you achieve your personal goals
* Eye care vouchers available and discounted Medicash membership
* Access to discounts and savings at more than 1,200 retailers
* An additional day off on your birthday or if you're getting married
* Auto enrolment following probation into a salary pension scheme
* Access to exclusive offers on a range of Daisy products
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