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Apprentice Customer Experience Quality Assurance (CXQA)
Apply From: 14/04/2025
Learning Provider
Delivered by BPP PROFESSIONAL EDUCATION LIMITED
Employer
Gamma Telecom Holdings ltd
Vacancy Description
* Your role will focus on improving how Gamma’s products work, from when customers first find the product, to supporting after purchasing. To do this, you will perform tests in the building of the product, software or system, the product release, and engineering processes to make the customer’s experience as smooth as possible.
* The purpose of this apprentice position is to develop your skills over time until you are able to move into an experienced Junior CXQA role. As an apprentice, you will receive guidance and support from your manager and team to eventually become independent in your role.
Key responsibilities:
* Check the experience of the customer is meeting specific requirements.
* Perform tests in the product building, release, and engineering.
* Check the quality of processes for the customer from start-to-finish.
* Work with Gamma’s suppliers to maintain the quality of products.
Key Details
Vacancy Title
Apprentice Customer Experience Quality Assurance (CXQA)
Employer Description
Gamma help businesses stay connected through services like communication systems, broadband and internet connectivity, and mobile solutions. They’re a fast-growing, people-focused company that offers real career progression and development. They are empowering people at the heart of good business. Their vision is for a better-connected world in which we can work smarter for the benefit of business, people and the planet. Their solutions power communication across the UK and Europe - from small businesses to major enterprise and public sector organisations. They are looking for curious, ambitious people to join them on that journey. Whether you're passionate about technology, people, problem-solving or creativity, there’s a place for you.
Vacancy Location
11 Northampton Road M40 5BP
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000315215
Key Dates
Apply From
14/04/2025
Closing Date For Applications
2025-06-02 23:59:59
Interview Begin From
Possible Start Date
2025-09-01 00:00:00
Training
Training to be Provided
* Software Tester Level 4 Apprenticeship Standard
Learning Provider
BPP PROFESSIONAL EDUCATION LIMITED
Contact Details
Simran Toor
Vacancy Type:
Skills Required
Communication skills, IT skills, Organisation skills, Problem-solving skills, Analytical skills, Logical, Initiative.
Apply Now
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