Retail Team Leader - Nottingham Forest Football Club Summary We're experience makers. And food fanatics. And we're hiring! Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive. Because at Sodexo Live! We're so much more. Be part of something greater. We currently have an opportunity to join our team on Match days at Nottingham Forest Football Club as Retail Team Leader. Our ideal candidate will be someone with previous experience within retail who can lead by example and work closely and bond with new teams on an event-by-event basis. You will be operating a Catering unit in the football ground. Working on Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. Founded in 1865, Nottingham Forest have played their home games at the City Ground since 1898. The club have won two European Cups (now the UEFA Champions League), being one of six English clubs to have won the coveted trophy. This is a great opportunity for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. We are looking for customer focused individuals, who want to be a part of something greater. If this is you, apply to join our team now. Package Description 12.95 per hour Flexible working - Matchday, Non-match day, evenings and weekends Main Responsibilities Job responsibilities Brief all your catering team prior to service. Complete stock sheets. Deal with customer complaints efficiently. Carry out stock checks at designated times. Monitor the service of all alcoholic beverages. Any other duty that is of a reasonable request. Ideal Candidate Experience is essential. Excellent verbal communication skills. Being friendly yet professional. Being a team player with an ability to resolve conflict and take criticism. Good attention to detail and punctuality. Being proactive is key.