Fine Art/Specie Premium Processing Technician required for leading International Insurance Broker
This is an excellent opportunity to become a Fine Art/Specie subject matter expert and be part of a slick and professional processing function that supports the wider business
Through personal activities, support the day-to-day activities of the wider processing team ensuring delivery of an effective & high-quality service for the business it services and ensures the team delivers to agreed SLAs & KPIs by completing work in accurate and timely manner.
Responsibilities
* Act as referral point for Junior Technicians
* Provided Quality Control Checks for the wider team.
* Provide feedback and training post Quality Control Checks to junior technicians.
* Processing of Complex accounts within the function
* Ensure the team have the appropriate knowledge, skills and cultural requirements to perform the role
* Help deliver the service to the agreed SLAs & KPIs
* Build and manage relationships with key internal and external stakeholders e.g., Front Office execs, Business Unit leaders, Middle Office leaders & handler, central support leaders, IBA teams, auditors and regulators.
* Work on PP related projects including but not limited to transformations, transitions, acquisition due diligence and integration, MI improvements and system enhancements
* Assist the PP team leader the Premium Processing team, IBA and the business work together and align to achieve business results and Service Level Agreements (SLAs) together with the delivery of best practice training and guidance.
* Where required support and co-ordinate input to external Audit and regulatory exercises as required
* Ensure Personal adherence to, and support, all company compliance, policy, risk management and audit requirements
* Ensure successful personal completion of training and assessment exercises as assigned from the Compliance and Training Departments
Skills & experiences
Must have
* +3 years’ experience gained directly within the insurance broking industry
* +3 years’ experience working within a premium processing team
* Excellent understanding and experience of Fine Art, Specie and Jewelers block business lines, Good understanding of London Market Specialty insurance
* A good understanding of the end-2-end insurance placement process
* good communication skills (written and verbal)
* Ability to work on own and as part of a team
* Very good knowledge of MS Office (Word, Excel & PowerPoint
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