WSR are recruiting for Senior Service Administrator for our well-established client in Sittingbourne. Job Title: Senior Service Administrator Role Type: Permanent Location: Sittingbourne – Fully Office Based – Monday to Friday Senior Service Administrator Role Overview: Are you an organised, proactive administrator who thrives in a fast-paced service environment? We’re looking for a Senior Service Administrator to play a key role in keeping a busy service operation running smoothly. This is a varied and rewarding position where you’ll act as the central point of coordination between engineers, customers, and internal teams. You’ll also support and guide a small team of administrators, leading by example and helping to maintain high standards across the board. Senior Service Administrator Responsibilities: Overseeing the day-to-day administration of a busy service department Supporting, guiding, and coordinating a team of service administrators Acting as a key link between engineers, customers, and internal departments Managing service calls, work orders, purchase orders, and related documentation Scheduling engineers’ work, maintaining diaries, and approving daily hours Ensuring service records, maintenance logs, and month-end closures are accurate and complete Liaising with customers to arrange work, resolve queries, and follow up on outstanding items Monitoring service perfor...