Customer Experience Advisor - Chesterfield
Location: Chesterfield - South Yorkshire (Derbyshire)
At our contact centre in Chesterfield, part of the JCT600 family, we dont just sell cars we deliver experiences. As a Customer Experience Executive, youll be the person who makes each handover unforgettable, ensuring each interaction is seamless, professional and memorable.
Your day-to-day will include:
* Guiding customers through their post-sale journey with clear communication and support from purchase through to handover.
* Overseeing vehicle preparation and documentation, ensuring everything is ready to the highest standard.
* Delivering smooth, seamless handovers and encouraging customer feedback through reviews.
What were looking for
1. A natural people person with a genuine passion for delivering exceptional customer service.
2. Highly organised with an eye for detail and a proactive, solution-focused mindset.
3. Confident and professional, taking pride inrepresent...