Responsibilities:
* Work as part of a team to ensure a 'customer first' experience is delivered consistently.
* Exceed sales targets and the company's acquisition target for N.dulge.
* Follow all stock handling policies to ensure stock accuracy and minimize stock loss.
* Communicate clearly and concisely with the store team.
* Confidently communicate with external business partners and store visitors.
* Embrace team effort and take pride in achieving shared goals.
* Create an inclusive, welcoming, and approachable store environment.
* Maintain up-to-date product knowledge and share it with the team.
* Understand and adhere to all company policies and procedures.
Main Responsibilities:
The Beauty Advisor's primary role is to achieve sales and KPI targets through a customer-first approach. They should be passionate and enthusiastic, acting as an ambassador for the brand, and able to deliver a 'customer first' experience.
* Understand store targets and KPIs.
* Possess strong communication skills.
* Lead by example.
* Value honesty and integrity in relationships.
* Embrace change.
* Be flexible to meet changing priorities and deadlines.
* Follow directions effectively.
* Be open and supportive of new ideas.
* Maintain a positive attitude.
* Be passionate about beauty.
* Use own initiative.
As the ultimate curator of over 100 innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Through our neighbourhood stores, online presence, and loyalty scheme, Space NK has built a vibrant community centered around discovering beauty. Our focus is on the customer, aiming to provide everything they need to explore, experiment, and enjoy our brands.
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