At the University of Greater Manchester, we take pride in our growing reputation as a student-focused institution. Guided by our strategy of "Teaching Intensive, Research Informed, Assessment Enabled Learning," we are committed to providing our students with the best possible experience.
We are seeking a Wellbeing Support Coordinator to join the Student Services & Experience Directorate, wellbeing, disability, and pastoral support to students at the University Medical School.
The successful candidate will be expected to:
* provide a professional first point of contact for enquiries from prospective and current medical students relating to pastoral support and MB ChB Programme matters;
* be proactive in supporting both home and international medical students who may have complex pastoral needs and challenges with a focus on improving and supporting student mental health and wellbeing;
* undertake triage processes to determine the most appropriate support options for students who present with mental health and wellbeing needs, considering onward referral to Life Lounge Counselling, CBT and/or Mental Health Advisor services;
* identify any risks and/or safeguarding concerns during the triage process and escalate accordingly in line with university procedure;
* support a caseload of students with disabilities including those with mental health related disabilities with regards to reasonable adjustments, working with colleagues to ensure no student is disadvantaged in accordance with the Equality Act (2010);
* to act as a Senior Designated Safeguarding Champion (SDSC) for Student Services and to provide Safeguarding advice to all stakeholders including staff within the University Medical School;
* to work flexibly as part of the Student Services team, working across and with other teams based at the main Deane Road campus; this may include supporting students of other schools or faculties who are accessing Student Support Services.
The successful candidate will have effective written and verbal communication skills and be able to maintain a confidential, helpful and cooperative manner when working under pressure. You should be committed to working with a diverse student body and be able to show sensitivity to individual differences. In order to meet the needs of the University and Student Services, a flexible approach to working is an essential requirement of this role. The successful candidate will be able to manage competing deadlines and have the ability to use their own initiative.
Interviews are expected to take place the week commencing Monday 8thSeptember 2025
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