Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: • knowledge of employment legislation and an understanding of recruitment processes• strong organisational skills, with the ability to prioritise and multi task in a high volume environment• excellent verbal and written communication, with confidence building relationships at all levels• strong IT skills, including Microsoft applications and the ability to learn new systems quickly• experience of delivering high quality customer serviceAdditional criteria for all other applicants: • a solutions focused approach, using initiative to apply policy in a practical, customer friendly way• experience supporting inclusive recruitment practicesRecruitment Support OfficerAs the first point of contact for recruitment queries, you’ll help manage our shared inbox, providing timely, accurate and friendly support to candidates, hiring managers, and external partners. You’ll develop a strong working knowledge of our recruitment processes, employment legislation and contract options, enabling you to give clear, confident and consistent advice.You’ll take responsibility for managing a portfolio of vacancies, ensuring adverts, vacancy details and recruitment activity are accurate, compliant, and delivered to agreed standards. You’ll support hiring managers with advertisement routes and best practice recruitment guidance, escalating to the Resourcing Specialist where appropriate.You’ll also administer the offer process from start to finish, ensuring 100% accuracy and a seamless handover to colleagues in People Services. Alongside this, you’ll champion inclusive recruitment by advising on reasonable adjustments and ensuring hiring teams receive consistent, inclusive and policy aligned advice.You’ll play an active role in wider team initiatives too and helping to refine and improve our processes. This is a fast paced role where attention to detail, excellent communication and strong organisational skills make all the difference.As the first point of contact for recruitment queries, you’ll help manage our shared inbox, providing timely, accurate and friendly support to candidates, hiring managers, and external partners.You’ll develop a strong working knowledge of our recruitment processes, employment legislation and contract options, enabling you to give clear, confident and consistent advice.You’ll take responsibility for managing a portfolio of vacancies, ensuring adverts, vacancy details and recruitment activity are accurate, compliant, and delivered to agreed standards. You’ll support hiring managers with advertisement routes and best practice recruitment guidance, escalating to the Resourcing Specialist where appropriate.You’ll also administer the offer process from start to finish, ensuring 100% accuracy and a seamless handover to colleagues in People Services. Alongside this, you’ll champion inclusive recruitment by advising on reasonable adjustments and ensuring hiring teams receive consistent, inclusive and policy aligned advice.You’ll play an active role in wider team initiatives too and helping to refine and improve our processes. This is a fast paced role where attention to detail, excellent communication and strong organisational skills make all the difference.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 15 March 2026 Important notice In line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy. To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 173076IRC173076SwindonFixed Term f/t (37.5 hrs pw for 3 mo)Ends: Mar 15th 105.5 mi from Leigh-on-seaWe’re looking for an organised, customer focused Vacancy Support Officer to play a key role in helping us attract and recruit the people who make the National Trust what it is. Working as part of our People Service Centre, you’ll support the full vacancy and offer process, ensuring candidates, hiring managers and colleagues receive a smooth, professional and inclusive experience.If you’re someone who enjoys problem solving, thrives in a busy environment, and takes pride in delivering excellent service, this could be the role for you. This is a 3 month fixed term contract to support us in delivering seasonal peak recruitment. Due to the short term nature of this role, ideally you'll be available to start in the role on Tuesday 24th March. Internally you'll be known as a Vacancy Support Officer.Heelis, Kemble Drive, Swindon, SN2 2NACompliance.Eligibility to Work in the UK27,612 pa