Job Description
Yorkshire Trading Company is a growing family‑owned business with 35 stores across Yorkshire, Lincolnshire & the North East, a busy e‑commerce operation and outdoor events teams that trade nationwide.
Due to continued growth we have an opportunity for 2 Retail Store Supervisors to join the team in our Wetherby Store.
Position Details
* 24 hours over 3 days, including some weekends on a rota basis
* 32 hours over 4 days, including some weekends on a rota basis
The ideal candidates would benefit from being flexible as additional hours may be required at busy times.
Responsibilities
* Assist the store manager in the day‑to‑day running of the store
* Deputise as key holder in the absence of the store manager
* Support the management and training of retail colleagues, including cashiers and the replenishment team on the shop floor
* Work on store displays, stock rotation and put‑away
* Keep up to date with all products, services and promotions
* Handle customer questions, complaints and issues
* Direct customers by escorting them to racks and counters, suggesting items and delivering great traditional customer service
* Contribute to the team effort by accomplishing related results as needed
* Carry out cash‑up duties as required
* Ensure correct pricing
* Maintain tidy timekeeping
Essential Skills & Experience
* Previous supervisory/people‑management experience preferred but not essential; some retail experience required
* Knowledge of cash‑up procedures advantageous
* Computer literate
* Desire to achieve and deliver high standards
Benefits
* 5.6 weeks annual leave (pro rata)
* 12.5% discount after a 6‑week induction period
* Workplace pension scheme
Employment Details
Job Types: Part‑time, Permanent
Salary: £12.46 per hour
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