Dental Receptionist – St Saviourgate Dental Care, York
Full-time | Monday, Tuesday, Wednesday & Friday – 8:00 AM to 5:15 PM
Join our welcoming and professional team at St Saviourgate Dental Care, located in the heart of the historic city of York. We are proud to offer exceptional patient care in a calm, supportive environment and now have a rare opportunity for a friendly and organised Dental Receptionist to join us.
As the first point of contact for every patient, you'll play a vital role in creating a positive and reassuring experience from welcoming patients and managing appointments to helping them feel comfortable and cared for.
About the practice:
1. A long-established and highly regarded dental practice in central York
2. Offering a full range of treatments from routine care to advanced procedures, including implants, Invisalign, and periodontal therapies
3. A supportive, knowledgeable, and patient-focused team
What we’re looking for:
4. Excellent communication and customer service skills
5. A calm, professional manner and strong attention to detail
6. Previous reception or dental experience is desirable, but not essential
Pay: Hourly rate dependent on experience
Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist role and responsibilities
7. Meeting and greeting patients, providing a great first impression and patient journey
8. Booking and amending appointments, answering the phone, updating patient records
9. Co-ordinating the care packages for our patients that has been provided by our clinicians
10. Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
11. Excellent customer service skills face to face, telephone and via email
12. Supporting the Practice Manager and clinical team with the smooth running of the practice
13. Handling payments
14. Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
15. Ability to be positive and professional in a fast-paced environment
16. Previous administration or receptionist experience, preferably within a healthcare setting
17. Strong communication skills face to face, via telephone and email
18. Proficient with Microsoft Word and Outlook with overall strong organisation skills
19. Previous experience with promoting company products and services
20. Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
21. Competitive pay rates and the opportunity to increase this through training and development
22. Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
23. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
24. Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
25. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
26. Discounted dental insurance which can be extended to immediate family members.
27. Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
28. Wagestream – Access your income before payday, if and when you need it.
29. Access to career pathways and support throughout your working life with Bupa Dental Care
30. And many more, just ask.
Benefits
- Shop discounts (over 700 stores)- Health and wellbeing discounts- Discounted dental insurance- Free CPD- Employee referral scheme- And many more!