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Project support officer clinical accreditation

Taunton
Somerset NHS Foundation Trust
Project support officer
£104,000 - £130,878 a year
Posted: 21 September
Offer description

The closing date is 23rd Sep 2025

Anticipated Interview date(s) 26th September 2025


Job summary


The post holder will support the development, roll out and maintenance of Clinical Accreditation across the Trust. They will work closely with the Senior Nurse for Clinical Effectiveness to provide project support, administrative leadership and stakeholder engagement for the project.

The post holder will be responsible for their own workload, including having responsibility for coordinating project tasks, updating project documentation and dealing with project stakeholders and multi-disciplinary teams. Key responsibilities include providing comprehensive administrative support, managing and analysing project data, and generating reports.


Main duties, tasks & skills required


The post holder will be required to adhere to the organisation's standards of customer care. The post holder is required to courteously and efficiently receive enquiries, communicate effectively with colleagues at all levels across organisation, either by telephone, email or receiving visitors in person, in a tactful and sensitive manner, respecting confidentiality at all times.

Communicate with the Project Group, clinical colleagues and topic leads by telephone, email and face to face:

To engage relevant colleagues in the Clinical Accreditation Program

To show colleagues the capability of the software

To update on progress with roll out and share data


About us


At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.


Job description


Please see attached Job Description & Person Specification for further details of duties and responsibilities.


Person specification



Qualifications



Essential


Minimum of 5 GSCEs including English Language and Maths or functional skills

Level 3 qualification Business Administration or Team Leadership or Customer Care or equivalent qualification / experience


Experience



Essential


Experience working on projects in a supporting role

Significant clerical/administrative experience within customer care environment or similar


Additional Criteria



Essential

* IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel
* Ability to use digital systems and analyse data
* Knowledge of clinical terminology


Disclosure and Barring Service Check


This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


For help with your application, contact:


Liz Berry


Pay scheme


Agenda for Change


Band


Band 4


Salary


£ to £ Yearly


Contract


Permanent


Working pattern


Part-Time, Flexible Working


Reference number


184-OL-PU-3206


Job locations


Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

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