Income Recovery Officer (£34,552 per annum, full-time, hybrid, 3 month fixed-term) Job Role We are looking for an Income Recovery Officer to join us on a fixed-term contract. The successful candidate will need have excellent communication and customer service skills, as well as lots of compassion. You’ll have some knowledge of welfare benefits and be able to work in partnership with external agencies such as local authorities and the DWP to get the right help for residents who are struggling to pay their rent. Good levels of numeracy and literacy are key, as is an interest in income recovery and housing law. Although it is always the last option, you’ll need to either have experience with, or be willing to learn the court process for arrears. The successful candidate will also need a clean driving licence and use of a car. About Us At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun. Benefits We offer a great package - generous pension and life cove...