We are seeking an experienced and passionate Head of Housekeeping to lead and manage our housekeeping team within a high-quality care home environment. This is a key leadership role responsible for maintaining exceptional cleanliness, infection prevention standards, and creating a warm, welcoming environment for our residents, families, and visitors. You will play a vital part in ensuring the home is always inspection-ready, supporting resident wellbeing, and maintaining compliance with CQC and infection control standards.
Responsibilities
* Lead, manage and support the housekeeping team, including training, supervisions, appraisals and rota management.
* Oversee daily housekeeping and laundry operations to ensure consistently high cleanliness and presentation standards.
* Maintain a safe, homely, and inspection-ready environment for residents, visitors and staff.
* Ensure full compliance with infection prevention & control, COSHH, health & safety, and CQC standards.
* Carry out environmental audits, risk assessments, and drive quality improvement actions.
* Work collaboratively with the Home Manager, clinical and maintenance teams.
* Manage housekeeping stock, equipment and departmental budget.
* Promote dignity, person-centered care and a positive experience for residents and families.
Qualifications
* A confident Head of Department experience in housekeeping within healthcare, hospitality or care settings with minimum of 2 years' experience of managing a housekeeping team.
* Passionate about delivering high standards and excellent customer service.
* Knowledgeable in cleaning, infection control, safeguarding and health & safety.
* Reliable, professional and compassionate.
* Proficient in Microsoft Office Suite.
#J-18808-Ljbffr