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Customer service advisor - temporary

Mansfield
Temporary
Turnerfox Recruitment
Customer service advisor
Posted: 23h ago
Offer description

Overview

Customer Service Advisor - Temporary

Start dates: Thursday 23 October and Tuesday 28 October. Mon - Fri 8.30am-5.30pm. Location: Mansfield. c£13.68p.h Inc of hol pay. This is a temporary campaign lasting approximately 6 weeks, possibly longer. Full training is provided, handling inbound calls only. NO SALES!


Responsibilities

* Handling inbound calls and emails from customers placing orders
* Tracking orders and updating customers on progress
* Inputting customer details on to an in house system
* Arranging delivery and returns
* Responding to customer and website enquiries via email


Requirements

* Previous call centre or customer service experience
* Excellent communication skills both written and verbal
* Computer literate with the ability to pick up new systems
* Must be available to work on a temporary basis and for the duration of the assignment


Role details

The role will involve:

* Handling inbound calls and emails from customers placing orders
* Tracking orders and updating customers on progress
* Inputting customer details on to an in house system
* Arranging delivery and returns
* Responding to customer and website enquiries via email


How to apply

Interested?? Call TurnerFox Recruitment on (phone number removed) or email your CV today!!!

Note: due to the volume of applications we are unable to provide feedback to all applicants. If you have not heard from us within 3 days, please assume your application was unsuccessful.


Keywords

Key words for this vacancy - Customer service / call centre / customer coordinator / customer contact agent / customer advisor

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