Overview
We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre. In this pivotal role, you will drive timely, compassionate decisions through expert behavioural and veterinary rehabilitation, ensuring each dog progresses toward their forever home.
Responsibilities
* Lead, coach and develop a small team to deliver high-quality veterinary care and behaviour modification for dogs in our care.
* Act as a balanced advocate for both behavioural and veterinary needs to achieve the best outcomes for each dog.
* Oversee staff and volunteer training in behaviour and dog handling, ensuring all colleagues work within SOPs, legal, and health & safety guidelines.
* Develop and implement tailored behaviour modification plans for dogs with complex needs and monitor progress towards successful rehoming.
* Support professional development of Behaviour Officers, Dog Welfare Assistants, and Supervisors through mentoring, assessments, and workshops.
* Collaborate with internal teams and external partners to ensure consistent, informed behavioural support before, during, and after rehoming.
About our Rehoming approach
The Rehoming department is responsible for helping as many dogs as possible find their forever homes, whether they are cared for in our network of Rehoming Centres, in a foster home or by their current owner using the Home Stay scheme. We strive to achieve excellence in our rehoming processes and to ensure the highest standards of veterinary and behaviour care through our highly skilled teams.
Requirements / Qualifications
As an accredited clinical dog behaviourist (CCAB, CAB) with extensive experience in canine behaviour and welfare, including behaviour modification, clinical assessment, and risk management, you will have proven expertise in safely handling and rehabilitating dogs across a range of breeds and behavioural profiles. You will have a strong track record of leading, developing, and managing high-performing teams, and be a skilled communicator capable of influencing and engaging a variety of audiences.
How to apply
If you\'re passionate about animal welfare and have the leadership skills to make a real difference, we'd love to hear from you.
About us
We love dogs. That's why we do whatever we can to make sure every four-legged friend gets the love they deserve. We'll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It's what we've been doing since 1891 and how we've grown to become the UK's leading dog charity, helping 12,000 loyal friends find their forever homes every year.
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