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Customer Service Coaching & Development Lead
Location: Redditch
Type: Full-time, Fixed Term Contract (3 months)
We are seeking an experienced, people-focused leader to join our Redditch-based client as a Customer Service Coaching & Development Lead for a 3-month fixed-term contract.
This is a hands-on, high-impact role where you will train, coach, and mentor our customer service team, embedding a clear understanding of best practices and continuous improvement.
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