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Commercial account manager

Birmingham (West Midlands)
Robertson Sumner
Account manager
Posted: 18h ago
Offer description

Why Join Us?

Join a dynamic and growing IT distributor with a strong reputation across the UK channel. You'll inherit a portfolio of long-term, high-spending accounts and be empowered to grow deep relationships and add value—not chase leads.


* No Cold Calling: Manage 20 established spending accounts—zero net new business development required.
* Relationship-Driven: Build trust and spot trends across well-established customer portfolios.
* Modern Working Model: Work from home Mondays and Fridays; collaborate in-office midweek.
* Progressive Culture: Friendly, experienced, and commercially focused team environment.
* Channel Focused: Ideal for those coming from distribution or reseller backgrounds looking for a new challenge.


Key Role Responsibilities

* Own a desk-based portfolio of 20 active trade customers with consistent spend history.
* Develop account plans to identify upsell opportunities and maximise customer satisfaction.
* Track market and vendor trends to proactively recommend timely solutions.
* Collaborate with internal teams to streamline order processes and enhance client service.
* Support forecasting and renewals to maintain and grow account value.


Key Attributes Required

* Experience in channel account management, ideally from a distributor or reseller.
* Strong commercial acumen and ability to identify market trends.
* Excellent communication and relationship-building skills.
* Confident working independently and collaboratively in a hybrid setup.
* Ability to spot and act on opportunities across vendor offerings and IT categories.

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