Join us
as an Evening Room Attendant at 45 Park Lane Hotel, recognised as one
of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025. We continually strive to
build and nurture a culture where inclusiveness is part of our DNA, reflected
in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.
We care
about your career and are proud to have the absolute best people in the
industry. When you
join us as an Evening Room Attendant at 45 Park Lane Hotel, you will have a
unique opportunity to excel in your field.
You will learn from your fellow
Legends and our award-winning learning academy to achieve the highest standards
in craft, service, and leadership.
What you’ll do
As an Evening
Room Attendant, you'll enjoy your work and take pride in delighting our guests:
* You will be responsible for seamless service,
discretion, intuitive, and flexible during the evening. This will include eye
for detail, thoroughness and hygienic, all to ensure our guests receives
nothing but the best experience.
* Sometimes our guests have special requests
involving special set-ups, additional supplies, and even special occasions.
Most of these requests are fulfilled by our Evening Room Attendants.
The items
shared are the essence of a day in the life of an Evening Room Attendant, but
we’ll make sure you are provided with specifics on how we care for our hotel.
The
operational hours of work are shift-based and may be subjected to change. These
currently set as:
* Monday to
Sunday 12:00-23:00
What you’ll bring
Essential Skills and Experience
* Previous experience in a 5star hotel/apartments - at
least 1 year, as a room attendant performing light, deep cleaning duties in the
hotel and public areas and turndown services
* Verbal
communication skills – English is the primary language used in our hotel.
* Patience and the ability to remain calm in
stressful situations.
* The ability to work on your own.
* Customer service skills.
* To be thorough and pay attention to detail.
* Physical fitness and endurance.
* The ability to organise your time and workload.
Preferred Skills
* Carrying out of –turn down service, public
areas attending, dusting, vacuuming, mopping, polishing, reorganizing, steaming
and ironing, descaling, bed making, maintenance reporting and team work
What you’ll get
* Complimentary Stays: Enjoy complimentary stays with
breakfast at Dorchester Collection Hotels every year.
* Discounts: Get 50% off food and beverages
at selected bars and restaurants within the Dorchester Collection: Enjoy
Friends & Family stay discounts out hotels, Benefit from discounts at
various high street and online shops
* Employee Perks: Enrol from day 1 into the Aviva
Private Pension scheme (we contribute 8% towards your pension); Benefit from
Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
care vouchers.
* Training and Development: Advance in your career by
accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
We partner with outstanding nationally recognised Apprenticeship providers.
* Social
Events: Participate in vibrant social events, including a summer party, winter
ball, pub quizzes, and cultural and milestone recognition celebrations.
* Referral Bonus: Earn a £1000 bonus when you
recommend a friend.
* Well-being Support: Access immediate well-being advice
because we care about our employees.
We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you need
us to do anything to support you during the recruitment process (such as
adjustments to how you apply,
alternative formats of information, or adjustments to the assessment process
itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we
can support you through this process.