Overview
Job Title: Service Coordinator (Generator)
Location: Scarborough
Salary: Competitive
Job type: Full Time - Permanent
What You’ll Do
* Coordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works.
* Be the primary point of contact for the customer and liaising with the client on all matters using written and verbal communication as required.
* Ensure all aspects of work are arranged including engineer access, parts and equipment.
* Manage all jobs through to the point of invoice as efficiently as possible.
* Liaise with other internal departments as necessary to meet customer requirements.
* Work closely with the Generator Operations Manager to deliver contract efficiencies.
What’s Important To Us
You will thrive in a fast-paced environment, often working under pressure as part of a team. You should be organised with strong attention to detail, possess excellent communication skills and the ability to multi-task and use own initiative where necessary. Previous experience in planning/scheduling and customer service is essential.
What Good Looks Like
* Seamless: You would provide high quality solutions to our customers
* Specialist: You’ll be skilled in your area, be an expert in a number of Dale processes and be commercially smart.
* Collaborative: You’ll advise your colleagues and input into other work, and also be able to work independently to get the job done.
To apply, click the APPLY button to send your CV for this role.
Candidates with relevant experience or job titles such as Maintenance Planner, Operations Planner, Company Planner, Scheduling Coordinator, Field Service Coordinator, Customer Service roles, and related titles will also be considered.
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Administrative and Support Services
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